graduate customer rep in ashford

job type
£ 25,000 per year
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job details

ashford, south east england
job category
job type
working hours
£ 25,000 per year
reference number
01625 255 255
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job description

Role: Graduate Customer Rep
Salary: £25,000 (£40k OTE)
Ref: J3106:SE:GJ:GCR
Sector: Telecoms 

Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Graduate Customer Representative

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Graduate Customer Representative – what you get:  
  • A competitive basic salary of £25,000
  • OTE of £40k
  • Full bespoke training
  • Mobile
  • Laptop
  • Healthcare
  • Subsidised gym membership
  • Regular socials in a welcoming, inclusive atmosphere
  • Lucrative incentives and bonus schemes
  • Pension
  • Excellent scope for progression with a rapidly growing enterprise
Candidate Requirements: 
  • Educated to degree level
  • Excellent communication and interpersonal skills
  • Ambitious and determined
Next Steps:

If you require this job specification or to apply in an alternate format please visit the Pareto website.