graduate customer representative in belgravia

job type
£ 22,500 per year
apply now

job details

belgravia, london
job category
job type
working hours
£ 22,500 per year
reference number
01625 255 255
apply now

job description

Sector: Telecoms 

Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Graduate Customer Representative

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Graduate Customer Representative – what you get:  
  • £22.5k basic salary rising to £25k after 3 months
  • Lucrative Commission scheme
  • Fantastic progression opportunities, with a mapped out route through the business – realise your goal of moving into management within 12 months!
  • Great office location in central London, a short walk from Victoria
  • Vibrant
  • Pension
  • Full bespoke training
  • Nights out / social events
  • Bonus / incentive scheme
Candidate Requirements: 
  • Educated to degree level
  • Excellent communication and interpersonal skills
  • Ambitious and driven
  • Commercial acumen and attention to detail