graduate customer representative in croydon

posted
job type
permanent
salary
£ 23,000 per year
apply now

job details

posted
location
croydon, london
job category
graduate
job type
permanent
working hours
Full-Time
salary
£ 23,000 per year
reference number
31443261
phone
01625 255 255
apply now

job description

Role: Graduate Customer Representative
Sector: Telecoms 

Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Graduate Customer Representative

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Graduate Customer Representative – what you get:  
  • A competitive basic salary £23,000-£27,000  
  • Mobile
  • Company car
  • Excellent training that is geared towards your progression
  • Regular socials in an inclusive, welcoming atmosphere
  • Increasing autonomy and progression as you progress
  • Modern, fun offices in a highly sought after location
  • Full pension scheme
Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Candidate Requirements: 
  • Educated to degree level
  • Full, UK driving licence
  • Ambitious and determined
  • Excellent communication and interpersonal skills
Next Steps: 

If you require this job specification or to apply in an alternate format please visit the Pareto website.

(Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven’t heard from us within 28 days please consider your application to have been unsuccessful).