graduate customer representative in london

posted
job type
permanent
salary
£ 25,000 per year
apply now

job details

posted
location
london
job category
graduate
job type
permanent
working hours
Full-Time
salary
£ 25,000 per year
reference number
31431395
phone
01625 255 255
apply now

job description

Sector: Telecoms 

Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Graduate Customer Representative

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Graduate Customer Representative – what you get:  
  • A competitive basic salary of £25,000
  • High earning potential with OTE of £40,000 in Y1 (successful graduates are earning six figure salaries by the end of year 2)
  • Meritocratic progression into Account and Senior Account Management positions
  • A company mobile
  • 25 days paid holiday per annum
  • International travel
  • Pension
  • Season ticket travel loan (if based in London)
  • Childcare vouchers
  • Discounted health club membership
Candidate Requirements:
  • Educated to degree level
  • Ambitious, determined with a positive work ethic and attitude
  • Excellent communication and interpersonal skills