graduate customer representative in richmond upon thames

job type
£ 28,000 per år
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job details

richmond upon thames, london
job category
job type
working hours
£ 28,000 per år
reference number
01625 255 255
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job description

Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Graduate Customer Representative (Swedish speakers)

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Graduate Customer Representative – what you get:  
  • A competitive basic salary £28,000  
  • Excellent OTE right from day one- up to £49K in the first year
  • Laptop
  • Regular incentives
  • International travel!
  • Extensive learning and development opportunities
  • Frequent socials in an inclusive, welcoming environment
  • Nights out / social events
Candidate Requirements: 
  • Educated to degree level
  • Fluent to business proficiency in Swedish
  • Excellent communication and interpersonal skills
  • Ambitious
  • Commercial acumen