graduate product specialist in salford

job type
£ 23,000 per year
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job details

salford, north west england
job category
job type
working hours
£ 23,000 per year
reference number
01625 255 255
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job description

Graduate Product Specialist

Location: Salford
Salary: £23,000

Our client is a business technology group serving nearly 4000 retail, manufacturing and distribution customers; they’re looking for a Graduate Product Specialist to assist with the adoption and implementation of one of their products.
  • £23,000 basic salary
  • Pension contributions
  • Mobile phone and laptop
  • Nights out, social events
Your responsibilities will include:
  • Direct support to the customer for the purpose of maximising customer service levels
  • Escalating any issues, following up on queries and requests
  • Learning both the application, supporting architecture and gaining understanding of the business processes typically automated through the software
  • Developing your understanding of client business needs in order to better serve them
  • Developing knowledge of the core technical features of the products including XML/XSLT, T-SQL and JavaScript
It’s vital that the successful candidate demonstrates motivation and self-discipline in learning how to use and implement the product – they’ll follow a structured education plan spanning 12 months with quarterly progress updates, which will include time spent supporting existing customers to accelerate product knowledge and therefore sharing that knowledge amongst the support and consultancy base.

Candidate requirements:
  • Educated to degree level in a STEM discipline
  • Ideally some knowledge of XML/XSLT, T-SQL and/or JavaScript
  • Excellent customer-centric manner
  • Mature attitude to learning, development and progression
Next Steps:

If you require this job specification or to apply in an alternate format please visit the Pareto website.