helpdesk support in bristol

posted
job type
contract
apply now

job details

posted
location
bristol
job category
IT
job type
contract
reference number
1st Line, Bristol
phone
0117 311 1999
apply now

job description

1st Line Service Desk Analyst

Are you looking for a rewarding role with a large company?

My public sector client is looking to recruit a Service Desk Analyst on a contract basis. The successful candidate will have a minimum of 3 years experience working within 1st line and within a large enterprise.

As well as having excellent 1st Line experience you will have strong technical knowledge you must be a strong communicator with an open and outgoing sociable personality.

1st Line Service Desk Analyst

Are you looking for a rewarding role with a large company?

My public sector client is looking to recruit a Service Desk Analyst on a contract basis. The successful candidate will have a minimum of 3 years experience working within 1st line and within a large enterprise.

As well as having excellent 1st Line experience you will have strong technical knowledge you must be a strong communicator with an open and outgoing sociable personality.

Essential Skills



* ITIL awareness and understanding, with the ability to follow processes and procedures.
* Excellent knowledge of focusing on remote support delivery.


* Helpdesk / Service Desk 1st Line support where 60% + 1st time fix is achieved.
* Experience supporting Windows Operating Systems.
* Experience working with Exchange and Active Directory.
* Experience of advanced MS Office support.
* Experience providing basic network and connectivity support.
* Customer focused
* Dealing with service requests
* Strong communication skills

If this is the right role for you, please get in touch immediately. My client is looking to move things forwards within the next couple of days so apply now!

If you have any questions about the role feel free to contact me at mia.welsh@randstad.co.uk

Randstad Technologies Ltd is acting as an Employment Business in relation to this vacancy.

skills

ad, windows operating systems, exchange, ITIL