housing support administrator in leominster

posted
job type
permanent
salary
£ 16,000 per year
apply now

job details

posted
location
leominster, west midlands
job category
customer services
job type
permanent
working hours
Full-Time
salary
£ 16,000 per year
reference number
HO/ST/LEO5
phone
01489 560180

job description

Housing Support Administrator

Part Time - Housing Support Administrator - Leominster

Are you customer focused and enjoy meeting new people?

Are you based in the Leominster area, seeking part time work and looking for a role where you can make a difference?

Our leading housing client based in Leominster are seeking a part time Housing Support Administrator to work in the local area. Working as part of a team, you will help ensure that residents receive a first class level of service. You will play a key role in ensuring that residents within retirement villages are assisted in living interdependently and all properties remain occupied to full potential;

Immediate start



* Part time 9:30am to 3:30pm Monday to Friday
* £10.21ph + Holiday Pay (£16k)
* Excellent working conditions
* Training provided
* Expenses paid e.g. fuel
* Temporary to permanent position

Duties Include:



* Provide general building management - site visits and checks - ensure residents are happy in the buildings
* Conduct service reviews - safety checks, address any on site concerns or issues within your remit
* Conduct regular site meetings with residents to aid any improvements or concerns
* Arrange any tenancy terminations or new agreements - introductions and site overview
* Support the promotion of vacant dwellings to keep the buildings fully occupied
* Provide customer service on issues such as rent, housing and problems with neighbours.
* Identify and manage risk within the scope of the post and be accountable for ensuring that appropriate actions are taken and controls are in place to manage the risk.
* Support effective budget control and compliance with the procurement and accounts teams

Experience Needed:



* Motivated and committed self-starter with strong organisational skills
* Excellent customer focused services and people skills
* Housing, property or similar experience is desirable
* Computer literate, literacy and good numeracy skills and ability to support the monitoring of budgets.
* Ability to work collaboratively and communicate information clearly and effectively with others using a range of techniques, adapting style to enhance impact and suit the needs of the recipient.
* Effective, accountable decision maker that takes responsibility for ensuring customer enquiries are resolved in a timely manner.
* Thinks practically and logically and produces high quality work, overcoming problems/issues to meet deadlines.
* Able to work flexibly including work outside normal working hours and to attend evening and/or weekend meetings.
* A full driving licence valid in the UK and car is essential
* Immediate to start or short notice
* Happy to work part time (30 hours per week)
* Enhanced DBS checked (within 2 years) or willing to have one conducted

For more information please apply today

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

skills

customer care