order administrator in guildford

job type
£ 10.77 per hour
apply now

job details

guildford, south east
job category
customer services
job type
working hours
£ 10.77 per hour
reference number
07342 083989
apply now

job description

Do you have high attention to detail and excellent customer service skills? If so, read on…

We have a fantastic opportunity to work at Philips healthcare, initially fixed term until the end of 2019. Philips Healthcare is a globally recognised healthcare and technology brand with modern offices, and excellent training.


* Weekly pay
* Free on site car park and free shuttle bus service
* Access to high street discounts and wellbeing services
* Free fruit and catered canteen
* 28 days holiday PRO RATA
* Modern offices and equipment

Working Hours and Pay Rate:

* Monday to Friday, 09:00AM to 17:00PM
* £10.77 PER HOUR


The Order Desk Administrator role is part of the Philips UK&I Operations team, reporting to the Operations Manager. You will be the main contact to customer purchasing administrators, and will work closely with the Stock Control team, Customer Demand Planners, Account Managers and Physical Distribution Manager.

* Order Processing in line with On Time In Full/ Customer Service Level requirements
* Keeping accurate records of the status of offers & bookings
* Regular updates to customers in regards to orders and delivery status
* Tracking deliveries to completion or effecting re-delivery options (including returns if required)
* Processing & Action on relevant SAP reports (VA05, delivery ageing etc.)
* Participation in cross-training to provide effective cover
* Participation in customer meetings / projects as directed by the Management


* Strong numerical and analytical skills
* Strong customer focus
* Highly organised and methodical with the ability to follow through processes.
* Good attention to detail is critical
* Good computer skills - in particular Excel. Knowledge / use of SAP is an advantage, although training will be given
* Excellent communication skills and ability to build strong working relationships
* Able to work on their own initiative and have a positive 'can-do' attitude
* Able to 'forward' think and work under pressure with the ability to handle complex situations

Why should you join Philips? Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work. We focus on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

Succeeding in this role will open many doors for your long term career, whether this is in Philips or otherwise, so apply click today.


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