rent and service charges assistant in winchester

job type
£ 20,000 per year
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job details

winchester, hampshire
job category
accountancy & finance
job type
working hours
£ 20,000 per year
1 year pqe plus
reference number
01793 491444
apply now

job description

Are you an experienced accounts administrator or rent and service charges assistant looking for a permanent opportunity in the Winchester area? Do you want to work for a well establish organisation whereby you will play a key role within the landlord services team, offering an excellent level of support and service to internal teams and tenants? If the answers are yes, please read on and either apply to the position or call the branch for more details.

Will be discussed in full during interview

As a rent and service charges assistant, you will be providing support to the team in managing rent accounts and will be responsible for the management of leasehold service charge accounts. You will also support tenants with the calculation of charges.
Key responsibilities;
*Supporting with the management and maintenance of individual rent accounts for all tenants
*To maintain spreadsheets which assist in the control of the rent accounting function including cash reconciliation
*Provide timely information from the housing management system for input into the general ledger system
*Provide a high level of customer care with regard to the rent accounting and leasehold service charge function for both external and internal customers
*In the absence of other members of the rent accounting team, to provide cover for key rent accounting functions, including the processing of direct debits and accounting adjustments
*Collate all costs relevant to leaseholders of flats where the Council retains the freehold interest
*Produce annual statements for all leaseholders showing the costs incurred, and estimate costs and charges for the next twelve months
*Prepare accounts for payment for leaseholders and submit the accounts within deadlines specified within statute and internal policy and procedures
*Liaise with Property Services on planned and cyclic maintenance works which affect leaseholders, advising leaseholders of any contribution they are required to make and submitting accounts when the works are completed
*Assist the Housing Finance Manager and Head of Housing Finance with the annual calculation and monitoring of service charges to tenants

Skills and experience required;
*Excellent communication skills
*Strong IT skills, especially with spreadsheets and databases
*Very strong customer service
*Basic experience within an accounting role
*Experience of dealing with leaseholders and / or shared owners
*High level of accuracy with very good attention to detail

*Able to work with patience, integrity and tact
*Very open and sympathetic towards equality
*Flexible approach to work
*Able to handle pressure

This is a permanent job and you will be required to attend an interview. Please apply now or call me for more information.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.



educational requirements

secondary school