3 jobs found in Glasgow

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    • glasgow, glasgow
    • permanent
    • £20,000 - £22,000, per year, pension scheme
    • full-time
    Are you an experienced Customer Service professional who has experience within a contact centre/helpdesk environment?Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors on the behalf of our FM client based in Glasgow. The successful candidates will be responsible for managing customer enquiries, liaising with departments in the organisation to ensure customer satisfaction is delivered.The package includes:Competitive salary of £22,000Core hours Monday to Friday (40 hour week)Annual leave & bank holidaysGenerous pension schemeTraining and development coursesDuties and responsibilities will include:First point of contact with the clients customersManaging customer enquiries via multiple communication methods - telephone, email, systems and Webchat/Apps.Offering support to customers, both internally and externallyLogging client information and activity onto our web-based systemUsing contract guidelines and knowledge to agree on the most accurate job priority and descriptions for reactive worksFollowing up with customers to ensure SLA levels are adhered toWorking as part of a team and own initiativeProviding Administrative support to wider teams as and when requiredThe successful candidate:Experience working within a Customer Service environmentUnderstanding and experience of basic Microsoft Office software packages mainly outlook and excelExcellent Communication & Organisational SkillsExperience of working in a fast-paced environmentExcellent telephone mannerInterested? Apply with an up to date CV below or call Aaron Rutter at Randstad CPE on 07741 836513.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    Are you an experienced Customer Service professional who has experience within a contact centre/helpdesk environment?Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors on the behalf of our FM client based in Glasgow. The successful candidates will be responsible for managing customer enquiries, liaising with departments in the organisation to ensure customer satisfaction is delivered.The package includes:Competitive salary of £22,000Core hours Monday to Friday (40 hour week)Annual leave & bank holidaysGenerous pension schemeTraining and development coursesDuties and responsibilities will include:First point of contact with the clients customersManaging customer enquiries via multiple communication methods - telephone, email, systems and Webchat/Apps.Offering support to customers, both internally and externallyLogging client information and activity onto our web-based systemUsing contract guidelines and knowledge to agree on the most accurate job priority and descriptions for reactive worksFollowing up with customers to ensure SLA levels are adhered toWorking as part of a team and own initiativeProviding Administrative support to wider teams as and when requiredThe successful candidate:Experience working within a Customer Service environmentUnderstanding and experience of basic Microsoft Office software packages mainly outlook and excelExcellent Communication & Organisational SkillsExperience of working in a fast-paced environmentExcellent telephone mannerInterested? Apply with an up to date CV below or call Aaron Rutter at Randstad CPE on 07741 836513.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    • glasgow, glasgow
    • permanent
    • £25,800 - £25,800, per year, pension scheme
    • full-time
    Randstad CPE Glasgow Facilities Management Team are recruiting for a Compliance Team Leader on the behalf of our client who is a market-leader within the FM industry. This is a full time and permanent position, to support the Planned Services Manager to monitor maintenance to completion. The post holder will ensure the records are in place and any remedial works/recommendations are undertaken, and recommendations are passed on to the end-client.You will liaise with Subcontractors and the Internal Team to ensure all compliance related tasks are completed and present - ensuring the details are accurate/up to date, adhering to strict deadlines. You will take overall responsibility for ensuring compliance and certification is uploaded to the internal systems and have passed quality assurance checks.The package:Salary between £25,800 per annumCore hours Monday to Friday (40 hour week)Annual leave & bank holidaysGenerous pension schemeTraining and development coursesCore responsibilities:Supporting internal managers and teams to ensure that assets and properties have the required level of planned maintenance and are compliantYou will be responsible for a small team of PPM and Compliance AdminReviewing PPM task completion and paperwork against targets and display continuous improvementEnsuring all works from maintenance visits are undertaken and quoted to the end clientAccurate reporting to indicate completed works and any gaps to be actioned and resolvedWorking with the Operations Manager to improve the management of compliance on end client contractsLead and direct the Compliance Admin Team to ensure maximum productivity to prevent records from being checked over a reporting periodPromote best practice, competence, and continuous improvement.Person specification:A minimum of 3 years experience in the Facilities Management / Building Services industryWorking with CAFM systems i.e. Concept Evolution (not essential)An understanding of compliance within FM and the built environmentGood knowledge of Microsoft Office packagesRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    Randstad CPE Glasgow Facilities Management Team are recruiting for a Compliance Team Leader on the behalf of our client who is a market-leader within the FM industry. This is a full time and permanent position, to support the Planned Services Manager to monitor maintenance to completion. The post holder will ensure the records are in place and any remedial works/recommendations are undertaken, and recommendations are passed on to the end-client.You will liaise with Subcontractors and the Internal Team to ensure all compliance related tasks are completed and present - ensuring the details are accurate/up to date, adhering to strict deadlines. You will take overall responsibility for ensuring compliance and certification is uploaded to the internal systems and have passed quality assurance checks.The package:Salary between £25,800 per annumCore hours Monday to Friday (40 hour week)Annual leave & bank holidaysGenerous pension schemeTraining and development coursesCore responsibilities:Supporting internal managers and teams to ensure that assets and properties have the required level of planned maintenance and are compliantYou will be responsible for a small team of PPM and Compliance AdminReviewing PPM task completion and paperwork against targets and display continuous improvementEnsuring all works from maintenance visits are undertaken and quoted to the end clientAccurate reporting to indicate completed works and any gaps to be actioned and resolvedWorking with the Operations Manager to improve the management of compliance on end client contractsLead and direct the Compliance Admin Team to ensure maximum productivity to prevent records from being checked over a reporting periodPromote best practice, competence, and continuous improvement.Person specification:A minimum of 3 years experience in the Facilities Management / Building Services industryWorking with CAFM systems i.e. Concept Evolution (not essential)An understanding of compliance within FM and the built environmentGood knowledge of Microsoft Office packagesRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    • glasgow, glasgow
    • permanent
    • £23,000 - £25,000, per year, pension scheme
    • full-time
    Are you passionate about Customer Service? Do you have experience of working in a fast paced and high volumed environment?Randstad CPE Scotland are recruiting on behalf of a leading Facilities Management Company based in Glasgow. The role of Facilities Management Helpdesk Scheduler will manage the planning and organisation of the engineers workload. The role is full time and permenant. The successful candidate will be offered a £21k basic salary with great benefits.The packageCompetitive salary up to £25,000 (depending on experience)Overtime availableCore hours Monday to Friday (40 hour week)Annual leave & bank holidaysGenerous pension schemeTraining and development coursesYour duties and responsibilitiesPlanning and scheduling reactive and planned maintenance works in according to priority Making sure to allocate the correct engineers according to priority, location and customer demands Continuously monitoring the progress of the works carried out until completionLiaising with internal and external customers and clients Key point of contact for all engineers and managersYour experienceFacilities Management experience Scheduling/Coordination/Dispatching experience is essential Excellent customer serviceWell organised and able to deliver in a fast paced environment If interested, please apply within or call Aaron at Randstad on 07741 836513.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
    Are you passionate about Customer Service? Do you have experience of working in a fast paced and high volumed environment?Randstad CPE Scotland are recruiting on behalf of a leading Facilities Management Company based in Glasgow. The role of Facilities Management Helpdesk Scheduler will manage the planning and organisation of the engineers workload. The role is full time and permenant. The successful candidate will be offered a £21k basic salary with great benefits.The packageCompetitive salary up to £25,000 (depending on experience)Overtime availableCore hours Monday to Friday (40 hour week)Annual leave & bank holidaysGenerous pension schemeTraining and development coursesYour duties and responsibilitiesPlanning and scheduling reactive and planned maintenance works in according to priority Making sure to allocate the correct engineers according to priority, location and customer demands Continuously monitoring the progress of the works carried out until completionLiaising with internal and external customers and clients Key point of contact for all engineers and managersYour experienceFacilities Management experience Scheduling/Coordination/Dispatching experience is essential Excellent customer serviceWell organised and able to deliver in a fast paced environment If interested, please apply within or call Aaron at Randstad on 07741 836513.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Explore over 3 jobs in Glasgow

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