service desk analyst in bristol

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bristol, south west
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IT Service Desk Analyst / Bristol / Contract

Are you an experienced 1st Line Support Analyst looking for your next contract?

I am looking for someone who has worked in a busy support environment and is used to providing a high level of customer service. Excellent communication skills are a must and you need to be able to establish quick working relationships.

Key Technical Knowledge:

* ITIL awareness and understanding with the ability to follow process
* Experience in 1st Line support providing a 60% first time fix rate
* Previously supported Windows Operating Systems
* Advanced knowledge of MS Office Support
* Experience working with Active Directory and Exchange
* Basic network and connectivity troubleshooting
* Mobile and telecoms support (Iphones, Blackberry and Android)

This a great opportunity to work in a busy environment with a large team of like minded support analysts. If you have the relevant experience please get in touch with me via:

Email -

Phone - 0117 311 6443

Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.


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