service manager in manchester

job type
£ 23,000 per year
apply now

job details

manchester, greater manchester
job category
job type
£ 23,000 per year
reference number
AW - RandstadcareLWM
0161 245 3633
apply now

job description

Service Manager

£23,000 per annum

Manchester (Predominantly based at service in Rusholme)

Full Time

37.5 hrs per week

If you feel ready for a change and are able to take on new challenges in a growing organisation, we want to hear from you.

We are seeking a professionally qualified person to take responsibility for the delivery of supported living services in Manchester.

This opportunity is to work with one of the UK's leading providers of support services for people with diverse and often complex needs in community settings. They provide a range of supported living, short break and respite and residential care services for people with Learning and/or Physical Disabilities, Mental Health issues, Acquired Brain Injury and Autism

Key Responsibilities of a Service Manager:

* Monitor and support the delivery of person centred services to all people using the service.
* Monitor and support the health and safety of both people using the service and support staff
* Ensure that the actions of all staff directly supporting people using the service support their care, protection and well-being, and in compliance with external regulations and standards.
* In the absence of the Area Manager take other responsibilities for all aspects of the operation of the office.
* Provide supervision and support to Team Leaders through effective recruitment and selection, coaching and Performance Management as well as Support to manage their team of Support Workers.
* Ensure effective financial administration of the services delivered, through the effective deployment of staff and budgets
* Work effectively with external agencies to promote the work of Lifeways and to increase referrals and placements within the Area in line with defined business targets.
* Develop knowledge and skill of staff teams through delivering service specific training as and when required
* In this role you will be required to be highly flexible and participate in the 24 hour on-call rotational system providing management support to staff and person-centred approaches to the people who use our services.

Skills & Qualifications of a Service Manager:

* Ideally a minimum of four years' experience preferably within the relevant field and a minimum of three years' management experience.
* You will possess good time management skills and be IT literate.
* You will be committed to reporting on Service User outcomes and organisational KPI reporting.
* A relevant professional Qualification at Level 4 or Higher in Care or Management e.g. NVQ/SVQ, QCF Award Certificate or Diploma (also known as BTEC Professional Award, Certificate, Diploma) and working towards Level 5 or above.
* Motivational with leadership skills
* Self-starter with attention to prompt timekeeping
* Organised with ability to meet deadlines and fulfill obligations generally
* Excellent communication skills
* Excellent financial skills
* Person centred approach to delivery of services

My client values their staff and work hard to develop their skills through the provision of training and support. They are expanding and so there are real opportunities for career development.

The successful candidates will be required to undertake an Enhanced Disclosure and Barring Service check.

To apply for this role please do so today for immediate consideration, you can email your CV to Antonia at Randstad on or call me on 0161 245 3633.

Alternatively click apply below.

This role would suit a: Registered Manager, Service Manager, Mental Health Manager, Support Living Manager, Manchester Registered Manager, Ward Manager, Deputy Service Manager

Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.

Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.


Registered Manager, Service Manager, Mental Health Manager, Support Living Manager, Manchester Registered Manager, Ward Manager, Deputy Service Manager