social media advisor customer service in leeds

posted
job type
contract
salary
£ 8 per hour
apply now

job details

posted
location
leeds, west yorkshire
job category
customer services
job type
contract
salary
£ 8 per hour
reference number
ASD343
apply now

job description

We currently have exciting opportunities for social media advisors who are available for an immediate start for our client based in Leeds City Centre

We are looking for social media advisors with strong customer service skills to join their team on an ongoing temporary basis with a view to potentially going permanent in the near future. Being a large organisation career development opportunities can be available.


Responsibilities within this role will include;



* responding to comments and messages on social media platforms
* resolving queries and complaints quickly to reduce the impact on the business
* escalate queries to the customer service team when required
* respond to private message and provide the best resolution for the customer


To be successful within this role you will have the following;



* experience of working in a social media role or a marketing related qualification
* great customer service skills
* strong written communication skills

Please note this is a temporary role and candidates will need to be immediately available. The interview will take place in Leeds city centre so please make sure that you are available to attend.

Hours of work/Pay

Shifts
Saturday 12am-8pm
Sunday OFF
Monday OFF
Tuesday 1pm-10pm
Wednesday OFF
Thursday 3pm-10pm
Friday 8am-5pm

The hourly pay rate is £8.00 per hour

If this role is of interest then please apply online and we will be in touch with you in due course

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

skills

customer care

qualification

NVQ Certificate/Diploma in Customer Service

educational requirements

secondry school