transfer agency quality control manager in city of london

posted
job type
permanent
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job details

posted
location
city of london, greater london
job category
financial services
job type
permanent
reference number
MJ59594
apply now

job description


Responsibilities of the Transfer Agency Quality Control Manager will include:

*Be the first point of contact for queries escalated by Transfer Agency team, taking a decision where
required or identifying the need for escalation to the Executive Committee, where Executive Director
input is necessary
*Oversight of daily mandate and instruction processing
*Oversight of the processing of KYC, AML and CTF checks on clients and individuals at onboarding and
thereafter
*Developing and maintaining a system for recording and reporting TAG Management Information to the
Deputy COO and senior colleagues
*Investigating, documenting and resolving TAG errors, internal procedure and regulatory breaches
*Responsible for the development and maintenance of the TAG QC operating model, and for all
procedures and user guides within TAG
*Promoting a culture of high performance and continuous improvement that values learning and a
commitment to quality
*Ad-hoc work, as and when required

The ideal candidate will possess the following attributes/skills:

*Extensive experience of leading a Transfer Agency Team within a Financial Services organisation
*Significant experience of managing client on-boarding to include initial and on-going KYC and AML
checking
*Demonstrable experience of developing a transfer agency operating model
*Good understanding of regulatory requirements and industry best practices
*Able to engage with and present to senior colleagues, Executive Directors and Stakeholders, both orally,
and in writing

Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

skills

Transfer agency, Quality control, KYC, AML

qualification

NA