call center representative inbound in chandler

posted
job type
temp to perm
salary
US$ 17 per hour
apply now

job details

posted
location
chandler, arizona
job category
Accounting & Auditing
job type
temp to perm
salary
US$ 17 per hour
reference number
S_662572
phone
678/589-8450
apply now

job description

One of our financial vendors is seeking 5 Call Center Representatives for their Chandler, AZ office.

Start Date-08/13/2018

Responsibilities:

  • Assists customers with questions or issues regarding their accounts received via phone and/or correspondence.
  • Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
  • Uses computerized system for tracking, information gathering, and/or troubleshooting.
  • May require advanced knowledge of the organization, products and/or services.
  • Must have good communication and problem-solving skills.
  • May research issues or transfer to a research function.
  • May involve cross selling or up selling of other financial products.
  • Handles customer calls with somewhat more complexity.

 

  • Training: The first 6 weeks will be training from 8:00-5:00 pm 
    Regular Hours: Various shifts; including Saturdays. 40 hours per week. Shifts can be scheduled between the hours of 7:00 AM - 12:00 AM (midnight), Monday -Saturday

Skills:
- 1-2 years of Call Center Experience

Qualifications:
-Excellent verbal and written communication skills.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

skills

- 1-2 years of Call Center Experience

qualification

-Excellent verbal and written communication skills.

responsibilities

Assists customers with questions or issues regarding their accounts received via phone and/or correspondence. Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. May require advanced knowledge of the organization, products and/or services. Must have good communication and problem-solving skills. May research issues or transfer to a research function. May involve cross selling or up selling of other financial products. Handles customer calls with somewhat more complexity.

educational requirements

High School