call center representative inbound in irving

posted
job type
temp to perm
salary
US$ 15 per hour
apply now

job details

posted
location
irving, texas
job category
Administrative & Support Services
job type
temp to perm
salary
US$ 15 per hour
reference number
S_659592
phone
972/506-7339
apply now

job description

Our client located in Irving, TX currently has a great opportunity for Call Center Representatives!

- Manage large amounts of inbound calls in a timely manner
- Must be able to navigate through multiple computer applications
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
- Ability to accept and implement coaching and feedback in order to achieve individual and performance goals.
- Keep records of all conversations in our call center database in a comprehensible way
- Maintain a high level of world class customer service/professionalism with a wide range of customers

Responsibilities:
Create and foster a great customer experience
Examine customer problems and implement appropriate corrective actions to respond to customer requests.
Escalate as needed
Research information

Working hours: 8:00 AM - 8:00 PM

Skills:
Well Spoken
Customer service oriented
Type 35 WPM
1-2 Years of call center experience

Qualifications:
Please apply at www.randstadusa.com for consideration!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

skills

Well Spoken Customer service oriented Type 35 WPM 1-2 Years of call center experience

qualification

Please apply at www.randstadusa.com for consideration!

responsibilities

Create and foster a great customer experience Examine customer problems and implement appropriate corrective actions to respond to customer requests. Escalate as needed Research information

educational requirements

High School