call center representative inbound in phoenix

posted
job type
temporary
salary
US$ 15 per hour
apply now

job details

posted
location
phoenix, arizona
job category
Biotechnology & Pharmaceutical
job type
temporary
salary
US$ 15 per hour
reference number
S_659965
phone
833/363-9562
apply now

job description

*Your shift will be assigned during training, and will be the same each day moving forward. We do ask for the flexibility to work all shifts as we cannot guarantee a specific shift, however we will take your preference into consideration.*
Hours of operation - must be flexible between: 6am-7pm
Be a contributor to a team of individuals dedicated to ensuring excellent customer service.

Responsibilities:
Verifying coverage and benefit options
Input and access data in relevant systems
Processing requests, changes, and enrollments
Provide customer support through assistance and guidance in issue resolution, and an open communication.

Working hours: 6:00 AM - 8:00 PM

Skills:
Our Ideal Candidate:
Has the ability to be flexible, adaptable and dependable in an ever changing, fast paced environment.
Is a self-starter with excellent communication skills (verbal and written)
Has the ability to receive constructive feedback, then immediately and consistently apply it
Has proficient computer skills
Has the flexibility to work specified shift and extended hours as necessary.
Has some customer service or sales experience

Qualifications:
Hours of operation - must be flexible between: 6am-7pm
Duration of assignment - open through Open enrollment (contract)
May have bonus incentive for talent who stay for duration
Length of training: training hours 8-5pm (training is a 5 day schedule 6-7 hours per day, not 40 hour work week. Training is 3-4 weeks until you start taking calls on your own
Once you go live the work week is 30-40 hour work week
Must be 18 years old
Must have a High School Diploma or GED
Must be willing to complete the terms of your assignment
Must be able to provide documented proof of your legal right to work in the United States
Must pass background check and drug test

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

skills

Our Ideal Candidate: Has the ability to be flexible, adaptable and dependable in an ever changing, fast paced environment. Is a self-starter with excellent communication skills (verbal and written) Has the ability to receive constructive feedback, then immediately and consistently apply it Has proficient computer skills Has the flexibility to work specified shift and extended hours as necessary. Has some customer service or sales experience

qualification

Hours of operation - must be flexible between: 6am-7pm Duration of assignment - open through Open enrollment (contract) May have bonus incentive for talent who stay for duration Length of training: training hours 8-5pm (training is a 5 day schedule 6-7 hours per day, not 40 hour work week. Training is 3-4 weeks until you start taking calls on your own Once you go live the work week is 30-40 hour work week Must be 18 years old Must have a High School Diploma or GED Must be willing to complete the terms of your assignment Must be able to provide documented proof of your legal right to work in the United States Must pass background check and drug test

responsibilities

Verifying coverage and benefit options Input and access data in relevant systems Processing requests, changes, and enrollments Provide customer support through assistance and guidance in issue resolution, and an open communication.

educational requirements

High School