customer service intermediate level (french speaking) in memphis

posted
job type
temp to perm
salary
US$ 15 per hour
apply now

job details

posted
location
memphis, tennessee
job category
Administrative & Support Services
job type
temp to perm
salary
US$ 15 per hour
reference number
S_662641
phone
901-766-9305
apply now

job description

--The Bilingual French Customer Service Rep (CSR) is responsible for providing outstanding customer service to clients, customers (internal and external) and third parties via telephone, email, and fax.
--The CSR assists the manager to maintain compliance with client's program specifications and company policies and procedures.- Specific CSR duties may be dependent on the client(s) they support.
-- CSRs must manage communications proactively to ensure the most effective and timely service is provided.

Responsibilities:
-- The CSR may be required to assist with and/or perform all work assignments generally performed by other hourly employees (Account Specialists, Claims Processors, Data Entry Clerks, and Shippers).
--The CSR may also assist with special projects and the preparation of reports.
--The CSR is also responsible for acting as backup to the Account Specialist and must be able to perform all Account Specialist duties, when requested.

Working hours: 8:00 AM - 5:00 PM

Skills:
--Basic PC knowledge, including Microsoft Office products; Outlook, Word, and Excel.
--General mathematical, spelling, and grammar skills as demonstrated by successful completion of pre-employment tests.
--Basic understanding of accounting principles.
--Strong organizational skills and time management skills are needed to manage multiple tasks/priorities.

Qualifications:
--Minimum of one year work experience in customer service or related field is desired.
--Must be fluent in French as well as have the ability to write in French.
-- Position is temporary to permanent for the right candidate.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

skills

--Basic PC knowledge, including Microsoft Office products; Outlook, Word, and Excel. --General mathematical, spelling, and grammar skills as demonstrated by successful completion of pre-employment tests. --Basic understanding of accounting principles. --Strong organizational skills and time management skills are needed to manage multiple tasks/priorities.

qualification

--Minimum of one year work experience in customer service or related field is desired. --Must be fluent in French as well as have the ability to write in French. -- Position is temporary to permanent for the right candidate.

responsibilities

-- The CSR may be required to assist with and/or perform all work assignments generally performed by other hourly employees (Account Specialists, Claims Processors, Data Entry Clerks, and Shippers). --The CSR may also assist with special projects and the preparation of reports. --The CSR is also responsible for acting as backup to the Account Specialist and must be able to perform all Account Specialist duties, when requested.

educational requirements

High School