customer service representative in medford

posted
job type
temporary
salary
US$ 17 per hour
apply now

job details

posted
location
medford, massachusetts
job category
Administrative & Support Services
job type
temporary
salary
US$ 17 per hour
reference number
S_662378
apply now

job description

Duration: 3 months to start, extensions based on performance

Pay Rate:  $17.00 per hour, full time. Overtime will be available.

Shift Required:  Must have availability to work any day, Monday through Sunday, from 9am – 9pm, three days per week (three 12 hour shifts per week). Center is open 7 days per week.

 

What you will be doing:

In this role you will be scheduling patient appointments for ten different Urgent Care clinic sites. Must have some call center customer service experience, and be comfortable speaking on the phone with patients.

Duties and Responsibilities:

  • Answering patient calls
  • Scheduling appointments in the computer system
  • Referring patients to the billing department when needed
  • Sending faxes for prescriptions
  • Updating medical records

Experience:

  • Call Center experience
  • Computer and data entry skills

Education:

  • High School Diploma, or equivalent

 



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skills

Call Center experience Computer and data entry skills

qualification

High School Diploma, or equivalent

responsibilities

Answering patient calls Scheduling appointments in the computer system Referring patients to the billing department when needed Sending faxes for prescriptions Updating medical records

educational requirements

High School