customer service representative in oriskany

posted
job type
temp to perm
salary
US$ 13.36 per hour
apply now

job details

posted
location
oriskany, new york
job category
Administrative & Support Services
job type
temp to perm
salary
US$ 13.36 per hour
reference number
S_662504
apply now

job description

As a Customer Service Representative you will provide service and information to customers regarding insurance products, including explaining policy features and benefits, Providing policy-specific information, requests regarding claims and processing transactions.

Shift/Hours: TBD - Flexibility is a must, as the shift can/will change to meet business needs and additional hours may be expected if a business need requires it.

Responsibilities:

  • Provide service to customers who possess a policy by responding to requests via telephone regarding insurance and other financial service products and benefit plans
  • Research and respond to requests and discuss options regarding various aspects of the policy; for example, status of claims, policy provisions, values, basic procedures, etc
  • Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing


Skills:

  • Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of company products as well as administrative, claims, underwriting and marketing organizations
  • Excellent listening skills and ability to articulate ideas
  • Basic computer skills; Ability to "think out of the box" to generate innovative process improvements
  • Strong solid math and analytical skills (you want to test if you feel the candidate does not have strong skills)


Qualifications:

  • Previous Call Center experience preferred, but those with retail or customer service background & a solid work history will be considered
  • High School Diploma
  • Excellent oral & written communication skills
  • Superior telephone etiquette


To Apply -- submit your application here & email resume to Micaela.Crespi@RandstadUSA.com ??? be sure to include the " CSR - ORISKANY" in the subject line of email.

**For a faster response text: 631.268.5745 - include the "CSR - ORISKANY" in the text along with your name & best time to call**

I'm conducting phone interviews now, so submit your resume today to be considered. Good Luck!

skills

Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of company products as well as administrative, claims, underwriting and marketing organizations Excellent listening skills and ability to articulate ideas Basic computer skills; Ability to "think out of the box" to generate innovative process improvements Strong solid math and analytical skills (you want to test if you feel the candidate does not have strong skills)

qualification

Previous Call Center experience preferred, but those with retail or customer service background & a solid work history will be considered High School Diploma Excellent oral & written communication skills Superior telephone etiquette To Apply ??? submit your application here & email resume to Micaela.Crespi@RandstadUSA.com ??? be sure to include the " CSR - ORISKANY" in the subject line of email. **For a faster response text: 631.268.5745 - include the "CSR - ORISKANY" in the text along with your name & best time to call** I???m conducting phone interviews now, so submit your resume today to be considered. Good Luck!

responsibilities

Provide service to customers who possess a policy by responding to requests via telephone regarding insurance and other financial service products and benefit plans Research and respond to requests and discuss options regarding various aspects of the policy; for example, status of claims, policy provisions, values, basic procedures, etc Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing

educational requirements

High School