customer service representative in west sacramento

posted
job type
temp to perm
salary
US$ 13.59 per hour
apply now

job details

posted
location
west sacramento, california
job category
Administrative & Support Services
job type
temp to perm
salary
US$ 13.59 per hour
reference number
S_662555
phone
972-764-2323
apply now

job description

The Telephone Service Center (TSC) is the primary point of contact for providers and beneficiaries. The TSC Provider Information and Assistance Agent are responsible for receiving and responding to providers and billing agents' inquiries and requests for information.

Responsibilities:
Must have customer service representative/call center experience. 1 - 3 years preferred.
Healthcare Customer Care Specialist - Bilingual Preferred

Working hours: 8:00 AM - 5:00 PM

Skills:
--Ability to type 40 wpm
--Articulate, customer focused and possess proper telephone etiquette
--Demonstrated computer proficiency and the ability to maneuver and navigate between computer screens and programs.
--Bilingual (specific language requirements will be reflected in each individual job posting)
--Strong telephone skills including inbound and outbound calls.

Qualifications:
??? High school diploma, or equivalent required
??? One year medical claims examination and/or billing experience
??? One year or more experience in customer service/call center environment

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

skills

--Ability to type 40 wpm --Articulate, customer focused and possess proper telephone etiquette --Demonstrated computer proficiency and the ability to maneuver and navigate between computer screens and programs. --Bilingual (specific language requirements will be reflected in each individual job posting) --Strong telephone skills including inbound and outbound calls.

qualification

??? High school diploma, or equivalent required ??? One year medical claims examination and/or billing experience ??? One year or more experience in customer service/call center environment

responsibilities

Must have customer service representative/call center experience. 1 - 3 years preferred. Healthcare Customer Care Specialist - Bilingual Preferred

educational requirements

High School