salesforce systems engineer in iselin

posted
job type
temp to perm
salary
US$ 40 per hour
apply now

job details

posted
location
iselin, new jersey
job category
Information Technology
job type
temp to perm
salary
US$ 40 per hour
reference number
630987
phone
.
apply now

job description

job summary:

The Senior Salesforce System Engineer will support internal use of enterprise software applications (Salesforce and Apttus mainly) that allow the company and back office technical team to better operate its business. This support includes day to day activities, upgrades and system changes for a global mobile workforce.

 
location: Iselin, New Jersey
job type: Contract
salary: $40 - 50 per hour
work hours: 9 to 5
education: Bachelors
 
responsibilities:
  • Application software support
  • Modify, install, implement, test, and troubleshoot
  • Explore SDLC productivity tools
  • Demonstrate effective customer service skills; ability to learn and operate a variety of software programs
  • Work with the end users to define and investigate system issues
  • Perform write-up of the issue with resolutions and track system issues within an issues system
  • Work directly with vendor contacts to resolve technical problems affecting the delivery of services and/or up-time related to software/application solutions
  • Support effective streamlining processes to improve end user productivity
  • Develop and test scripts to automate routine tasks
  • Work with Enterprise Services (Desktop Support, Networking and Systems) staff to determine and resolve complex/high level problems
 
qualifications:

Your Competencies:

  • Track record of exceptional customer service delivery
  • Exceptionally self-motivated and directed with ability to set and manage priorities judiciously
  • Proven track record identifying and championing appropriate new technologies
  • Independent analysis, excellent communication, and problem-solving skills
  • Able to perform effectively in a fast paced, multi-tasking environment while maintaining a high level of service
 
skills:
  • Bachelor's degree in Computer Science, or related experience
  • Preferred experience in any of the following: Salesforce, FFDC, Apttus, Smartsheet, Workday
  • 5-7 years of information technology (systems application) experience
  • 3-5 years software support help desk and users diagnosing issues and providing resolutions
  • 3-5 years building job aids, end user training / documentation, providing training webinars and videos

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

skills

  • Bachelor’s degree in Computer Science, or related experience 
  • Preferred experience in any of the following: Salesforce, FFDC, Apttus, Smartsheet, Workday 
  • 5-7 years of information technology (systems application) experience 
  • 3-5 years software support help desk and users diagnosing issues and providing resolutions 
  • 3-5 years building job aids, end user training / documentation, providing training webinars and videos

qualification

Your Competencies: 

  • Track record of exceptional customer service delivery 
  • Exceptionally self-motivated and directed with ability to set and manage priorities judiciously 
  • Proven track record identifying and championing appropriate new technologies 
  • Independent analysis, excellent communication, and problem-solving skills 
  • Able to perform effectively in a fast paced, multi-tasking environment while maintaining a high level of service 

responsibilities

  • Application software support 
  • Modify, install, implement, test, and troubleshoot 
  • Explore SDLC productivity tools 
  • Demonstrate effective customer service skills; ability to learn and operate a variety of software programs 
  • Work with the end users to define and investigate system issues 
  • Perform write-up of the issue with resolutions and track system issues within an issues system 
  • Work directly with vendor contacts to resolve technical problems affecting the delivery of services and/or up-time related to software/application solutions 
  • Support effective streamlining processes to improve end user productivity 
  • Develop and test scripts to automate routine tasks 
  • Work with Enterprise Services (Desktop Support, Networking and Systems) staff to determine and resolve complex/high level problems 

educational requirements

Bachelors