• Resolving technical faults of medical equipment’s, accessories etc. as applicable
• Updating Service User Manual of Shalya products
• Co-ordinating with Technicians for regular updates on the services
• Handling preventive maintenance of the Shalya Products across PAN India
• Conducting quality assurance and safety checks on all equipment’s
...
• Understanding the customers technical issue and resolving the same offline or online
as per requirement
• Acting promptly on the requests raised by customers for spare replacement,
calibration, software upgradation etc. as per requirement
• Producing timely and detailed service reports
• Providing demonstrations and trainings to customers as required for effective use of
the medical devices
• Providing recommendations about new features and product improvements
• Ensuring availability of the spare parts required for Service activities
• Daily On-Field expenses and spare parts expenses as applicable to be settled
• Daily task reporting to Senior’s
• Conducting research and attending workshops to remain abreast of developments in
medical device industry
• Carrying out any other tasks assigned by Reporting Manager
show more
• Resolving technical faults of medical equipment’s, accessories etc. as applicable
• Updating Service User Manual of Shalya products
• Co-ordinating with Technicians for regular updates on the services
• Handling preventive maintenance of the Shalya Products across PAN India
• Conducting quality assurance and safety checks on all equipment’s
• Understanding the customers technical issue and resolving the same offline or online
as per requirement
• Acting promptly on the requests raised by customers for spare replacement,
calibration, software upgradation etc. as per requirement
• Producing timely and detailed service reports
• Providing demonstrations and trainings to customers as required for effective use of
the medical devices
• Providing recommendations about new features and product improvements
• Ensuring availability of the spare parts required for Service activities
• Daily On-Field expenses and spare parts expenses as applicable to be settled
• Daily task reporting to Senior’s
• Conducting research and attending workshops to remain abreast of developments in
medical device industry
• Carrying out any other tasks assigned by Reporting Manager