APS6 Case Manager (Dispute Resolution), 12 month contract, $60.26 per hour, ASAP start
Note. this is a legal case role, not a participant case manager
About the Organisation
Based within a Federal Government organisation putting stakeholders at the heart of their work, the organisational values reflect a passion and commitment to building a positive, stakeholder-centred culture.
About the Opportunity
This role is a 12 month contract based opportunity with a high chance of renewal. A flexible, hybrid work environment ensures a great work-life balance - this is a Geelong based position and requires some time spent in office. This is a full time position open to Australian Citizens only.
About the Role
The AAT (Administrative Appeals Tribunal) Case Management Branch manages all external review
applications in the AAT. The branch aims to improve the experience of current and prospective stakeholders by resolving applications for review in a timely and consistent manner.
... Responsibilities
- Undertaking end to end case management activities, subject to appropriate line manager input and oversight.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Applying alternate dispute resolution methods and advocacy skills to resolving applications/reviews, in keeping with the model litigant principles.
- Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
- Preparing and maintaining electronic record keeping, including evidence supporting decision making processes and justifying conclusions reached during the case management process.
Requirements
- Australian Citizenship (required)
- Previous Case Management experience
- Experience interpreting information and legislation
Interested? What Next?
Submit your CV and cover letter or email me for a confidential discussion at kelly.russell@randstad.com.au
Please note. Applications for this position close 25th April 2024.
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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
