change and communication specialist.

Advantages
What’s in it for you!
As a Change & Communications Specialist with our client, you’ll receive:
- Highly competitive market hourly rates
- A 6 month contract with a strong probability of extension
- Remote interview process


Responsibilities
Key Responsibilities:
• Support program objectives through strategic and impactful internal communications for a global audience including (but not limited to) emails, weekly newsletters, SharePoint sites, presentations, and speaking notes
• Package communications in a clear and visual way through engaging presentations and visuals
• Identify potential people risks and anticipated points of resistance; develop plans to mitigate concerns
• Provide formal and informal change management coaching to the project team and business stakeholders

• Creation of change management deliverables
• Share best practices with the change management and training team to accelerate the development of change readiness, training roll out, and sustainment acumen across the program
• Research, outline, write new and existing change & educational content; work closely with the Project Manager or Learning Lead to understand various project requirements
• Plan, schedule, and track documentation work to meet a variety of project and system release dates
• Support with producing and maintaining comprehensive documentation, including Standard Operating Procedures (SOP's), User Guides, FAQ's and Job Aids that meet organizational standards
• Establish and maintain relationships with cross-functional partners to meet project milestones in a dynamic environment
• Craft and execute on surveys and assessments that inform learning goals and techniques

Support Activities:
• Support cross-functional partners to deliver project-related activities for a variety of internal and external audiences
• Support with overview of learning content and ensuring it adheres to business and change strategy, content standards, and other guidelines


Qualifications
• Bachelor’s degree in business, operations, or a related discipline
• 3-5+ years of experience in change management or large-scale transformation projects in leadership capacity
• Knowledge of change management principles and methodologies
• Vertical retail and/or business operations experience highly desirable
• Strong analytical, problem solving, and root cause identification skills
• Excellent communication skills – interpersonal, written, and verbal
• Excellent listening and facilitation skills
• Coaching and mentoring skills, especially influencing others to move towards a common goal or vision
• Entrepreneurship and resourcefulness – a self-starter
• Self-awareness, with a desire for constant self-improvement
• A team player that truly believes they are successful when the organization is successful • Exemplary attention to detail and accuracy
• Demonstrated capacity to manage multiple priorities, work in a high-pressure environment, and deliver high quality product under tight timelines
• Graphic design skills an asset
• Proficiency in using MS Office (Word, Excel, PowerPoint) and SmartSheet

Summary
If you are a Change & Communications Specialist and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.

Apply below or reach out to your Randstad representative for more information.


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.