about the company
Randstad is partnering with an MNC who provides financial services and is looking for a Customer Service Rep as part of their growth plan.
...
customer service rep - korean/spanish/french/portuguese.
- kuala lumpur, wilayah persekutuan
- posted 8 april 2024
- closes 6 june 2024
job details
summary
- kuala lumpur, wilayah persekutuan
- randstad malaysia
- RM3,500 - RM6,000 per month
- permanent
- full-time
- job categorymanufacturing & production
job details
about the job
how to apply
To apply online, please click on the appropriate link and only shortlisted candidates will be contacted.
show more- Communicating with clients via phone, email, and online chat, ensuring they receive the highest level of service and support.
- Assisting clients with enquiries on technical, onboarding, and other matters and following up as necessary, ensuring the highest levels of client satisfaction.
- Providing accurate, valid, and complete information to clients in a timely, efficient, and professional manner.
- Keeping up to date with knowledge on company products, trading platforms, and terms and conditions of trading.
- Working effectively and professionally with internal teams relating to the examination of client enquiries and providing solutions to clients.
- Maintaining the CRM system up to date with records of interactions and communication with clients.
skill/experience
- Bachelor's Degree in Business Admin or related field.
- At least 2 years experience in customer service call centre.
- Fluency in reading, writing & speaking in any of the following languages : Korean, French, Spanish, Portuguese.
how to apply
To apply online, please click on the appropriate link and only shortlisted candidates will be contacted.
about the company
Randstad is partnering with an MNC who provides financial services and is looking for a Customer Service Rep as part of their growth plan.
about the job
- Communicating with clients via phone, email, and online chat, ensuring they receive the highest level of service and support.
- Assisting clients with enquiries on technical, onboarding, and other matters and following up as necessary, ensuring the highest levels of client satisfaction.
- Providing accurate, valid, and complete information to clients in a timely, efficient, and professional manner.
- Keeping up to date with knowledge on company products, trading platforms, and terms and conditions of trading.
- Working effectively and professionally with internal teams relating to the examination of client enquiries and providing solutions to clients.
- Maintaining the CRM system up to date with records of interactions and communication with clients.
skill/experience
- Bachelor's Degree in Business Admin or related field.
- At least 2 years experience in customer service call centre.
- Fluency in reading, writing & speaking in any of the following languages : Korean, French, Spanish, Portuguese.
how to apply
To apply online, please click on the appropriate link and only shortlisted candidates will be contacted.
skills
no additional skills requiredqualifications
no additional qualifications requirededucation
Bachelor Degree
the application process.
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