Job opening - HVAC/CRAC Service Engineer (Johor Bahru) in Kuala Lumpur | Randstad

summary

kuala lumpur, wilayah persekutuan
randstad malaysia
permanent
full-time

job category
engineering

job details

about the job
...

role:

Perform a variety of complicated work related tasks
Perform technical training to MU Engineers
Capable of working with little supervision based upon training
In all aspect of the job, need to have a higher standard of conduct.

technical:

Render Onsite and phone assistance to customers and fellow associates
Support Customer Engineer MU for technical service issues/problem onsite.
For Maintenance, troubleshooting , Installation, testing , commisioning, troubleshoting and repair
Prepare technical notes, preliminary and final root cause analysis report
Must have a one year technical experience in HVAC System.
Preferably have experience working in Data Center
Provide technical training to MU Customer Engineer and partner Service Engineer.
Implement Failed Changes Notice and Field Service Bulletin according to published guidelines.

performance

Capable of making strong decisions, technical and commercial, under pressure.
Ability to communicate with all level witin organization.
Conduct themselves in a high degree of professionalism, and of service delivery.
Ability to handle stressful situations and provide calming effect to customer.
High level of diplomacy when interacting with internal and external customers.
Maintain productive utilization rate acoording to company guidelines
Complete all work in an efficient and timely manner.
Operate in safe manners in accordance of company guidelines.

customer safistaction

Provide proper and adequate communication to internal and external customer.
Strive to provide all customers a "first time fix" for their equipment.
Attend customer meeting as required.

requirements

Graduate of Bachelor Degree in Mechanical and HVAC
Qualification with 1 year HVAC/ Thermal Experience
Proficient in MS Office, AutoCAD, MS Office.
Basic Knowledge in AutoCAD
Basic diagnostic and troubleshooting Mechanical and Electrical Equipment.
Good Communication Skills on Local and English Languages

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about the job

role:

Perform a variety of complicated work related tasks
Perform technical training to MU Engineers
Capable of working with little supervision based upon training
In all aspect of the job, need to have a higher standard of conduct.

technical:

Render Onsite and phone assistance to customers and fellow associates
Support Customer Engineer MU for technical service issues/problem onsite.
For Maintenance, troubleshooting , Installation, testing , commisioning, troubleshoting and repair
Prepare technical notes, preliminary and final root cause analysis report
Must have a one year technical experience in HVAC System.
Preferably have experience working in Data Center
Provide technical training to MU Customer Engineer and partner Service Engineer.
Implement Failed Changes Notice and Field Service Bulletin according to published guidelines.

performance

Capable of making strong decisions, technical and commercial, under pressure.
Ability to communicate with all level witin organization.
Conduct themselves in a high degree of professionalism, and of service delivery.
Ability to handle stressful situations and provide calming effect to customer.
High level of diplomacy when interacting with internal and external customers.
Maintain productive utilization rate acoording to company guidelines
Complete all work in an efficient and timely manner.
Operate in safe manners in accordance of company guidelines.

customer safistaction

Provide proper and adequate communication to internal and external customer.
Strive to provide all customers a "first time fix" for their equipment.
Attend customer meeting as required.

requirements ...

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skills
no additional skills required
qualifications
no additional qualifications required
education
Associate Degree/Diploma

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