2 jobs found in Galway, Galway

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    • galway, galway
    • permanent
    • full-time
    Our busy Contact Centre Office in our Galway office are looking for confident and engaging Customer Service & Sales Advisers to join our team We are looking for highly motivated, resilient individuals. Those who are willing to understand the individual needs of our customers, with an ability to get to the real reason for the call and help us deliver excellent service to every customer. You will receive 4 weeks initial training to learn about our products and our customers as well as ongoing and continued support, with regular 1-2-1s with management to encourage your growth and development in the role. As Customer Service & Sales Advisor, you will:Handle a variety of inbound calls regarding Motor & Home queries while following a scriptBuild rapport with each customer by understanding their needsTake ownership and resolve each situation to the customer's satisfaction.Make follow up calls to customers and connect with internal departmentsDeal with customer complaints and log appropriatelyEnsure all systems and regulatory procedures are compliantly followedProtect our customers and our Client by asking appropriate questions and escalating when appropriate Skills & Experienced RequiredExperience of working in a customer service environment (face to face or telephone) with an excellent telephone mannerStrong communication skills, both written and verbalAbility to multitaskAbility to handle challenging conversationsPositive attitude and strong desire to meet customer's needsGood attention to detailFlexible approach towards changeA desire to develop and progress within the role and companyExperience within the insurance industry would be advantageousAn APA or CIP qualification would be a bonus! What will you get for this role?Competitive salary depending on skills, experience and qualificationsSmart-working and flex timeWeekends to spend with your family and friends as this role is Monday - FridayPaid holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional daysUp to 40% discount for some of our Client's products plus discounts for Friends and Family (some exclusions apply)An active sports and social clubGenerous defined contribution pension schemeExcellent range of flexible benefits to include a matching share save scheme, Dental care schemesA full training programme to support you in your journey to learn about our products and customersExtensive learning opportunities through our online learning portal.In house learning opportunitiesCareer Progression Pathways Additional InformationThis role is within the scope of the Central Bank of Ireland's Minimum Competency Code. One of our Client's core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that the Business is a place which values difference and provides equal opportunities for all.Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    Our busy Contact Centre Office in our Galway office are looking for confident and engaging Customer Service & Sales Advisers to join our team We are looking for highly motivated, resilient individuals. Those who are willing to understand the individual needs of our customers, with an ability to get to the real reason for the call and help us deliver excellent service to every customer. You will receive 4 weeks initial training to learn about our products and our customers as well as ongoing and continued support, with regular 1-2-1s with management to encourage your growth and development in the role. As Customer Service & Sales Advisor, you will:Handle a variety of inbound calls regarding Motor & Home queries while following a scriptBuild rapport with each customer by understanding their needsTake ownership and resolve each situation to the customer's satisfaction.Make follow up calls to customers and connect with internal departmentsDeal with customer complaints and log appropriatelyEnsure all systems and regulatory procedures are compliantly followedProtect our customers and our Client by asking appropriate questions and escalating when appropriate Skills & Experienced RequiredExperience of working in a customer service environment (face to face or telephone) with an excellent telephone mannerStrong communication skills, both written and verbalAbility to multitaskAbility to handle challenging conversationsPositive attitude and strong desire to meet customer's needsGood attention to detailFlexible approach towards changeA desire to develop and progress within the role and companyExperience within the insurance industry would be advantageousAn APA or CIP qualification would be a bonus! What will you get for this role?Competitive salary depending on skills, experience and qualificationsSmart-working and flex timeWeekends to spend with your family and friends as this role is Monday - FridayPaid holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional daysUp to 40% discount for some of our Client's products plus discounts for Friends and Family (some exclusions apply)An active sports and social clubGenerous defined contribution pension schemeExcellent range of flexible benefits to include a matching share save scheme, Dental care schemesA full training programme to support you in your journey to learn about our products and customersExtensive learning opportunities through our online learning portal.In house learning opportunitiesCareer Progression Pathways Additional InformationThis role is within the scope of the Central Bank of Ireland's Minimum Competency Code. One of our Client's core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that the Business is a place which values difference and provides equal opportunities for all.Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    • galway, galway
    • permanent
    • €30,000 - €39,000, per year, €30000 - €39000 per annum
    • full-time
    Role: Graduate Specification Sales Executive Location: Various Salary: €30-33k + 2-6K OTE Sector: Construction/ManufacturingRef: J11235:ROIA people orientated organisation, our client has an Investors in People award to prove it and they are renowned within the construction industry thanks to their comprehensive product range.  They are looking for top graduate talent to join their team in an independent, autonomous role. You will help to supply the very best landscaping materials to the domestic and commercial markets. A field-based, customer centric role, the ideal candidate will employ a consultative approach, taking their influencing skills to clients directly. Regularly meeting with customers, you will be equally as comfortable meeting with them on a one to one basis as you would be delivering presentations to a group of clients.  You Get:A highly competitive basic salary of €30-33k + €2-6K OTELucrative bonus/incentive schemesCompany car allowanceMobileLaptopPensionAn outgoing atmosphere with plenty of socialsThe successful candidate will be met with a comprehensive benefits package to ensure they hit the ground running! A company car and laptop are just a couple of the material benefits you’ll receive! An exciting culture with regular socials and fantastic scope for progression are amongst the choice intangible benefits that our client offers also. Main Responsibilities:Manage the specification sales process throughout major infrastructure projectsWork on large scale projects with top-level architects and local authoritiesMeet with key customer groups to develop awareness of the product range and secure additional revenueDevelop rapport with existing clients face to face in your region to upsell servicesLiaise with diverse clients including landscape architects and local authorities to ensure our client stays front of mind at all timesCandidate Requirements:Educated to degree levelHave a full driving licenseAmbitious with a strong desire for progressionExcellent interpersonal/communication skillsPareto Law values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Role: Graduate Specification Sales Executive Location: Various Salary: €30-33k + 2-6K OTE Sector: Construction/ManufacturingRef: J11235:ROIA people orientated organisation, our client has an Investors in People award to prove it and they are renowned within the construction industry thanks to their comprehensive product range.  They are looking for top graduate talent to join their team in an independent, autonomous role. You will help to supply the very best landscaping materials to the domestic and commercial markets. A field-based, customer centric role, the ideal candidate will employ a consultative approach, taking their influencing skills to clients directly. Regularly meeting with customers, you will be equally as comfortable meeting with them on a one to one basis as you would be delivering presentations to a group of clients.  You Get:A highly competitive basic salary of €30-33k + €2-6K OTELucrative bonus/incentive schemesCompany car allowanceMobileLaptopPensionAn outgoing atmosphere with plenty of socialsThe successful candidate will be met with a comprehensive benefits package to ensure they hit the ground running! A company car and laptop are just a couple of the material benefits you’ll receive! An exciting culture with regular socials and fantastic scope for progression are amongst the choice intangible benefits that our client offers also. Main Responsibilities:Manage the specification sales process throughout major infrastructure projectsWork on large scale projects with top-level architects and local authoritiesMeet with key customer groups to develop awareness of the product range and secure additional revenueDevelop rapport with existing clients face to face in your region to upsell servicesLiaise with diverse clients including landscape architects and local authorities to ensure our client stays front of mind at all timesCandidate Requirements:Educated to degree levelHave a full driving licenseAmbitious with a strong desire for progressionExcellent interpersonal/communication skillsPareto Law values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.

Explore over 2 jobs in Galway

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