senior it technician 6 months renewable.

TBD
....................................................................................

Responsibilities
Here are the responsibilities required for this 6-month renewable Senior IT Technician - Hybrid position with this leader in the transportation industry located in Old Montreal;

 Assist users at different sites and resolve their problems or service requests
providing exceptional customer service;

 Diagnose emergencies as they arise;

 Manage request priorities;

 Document incidents and service requests;

 Collaborate in the development of IT projects for global operations;

 Maintain and update office documentation.

 Carry out routine, safety and quality checks and keep records of them.
these.

 Liaise with third parties and suppliers of IT equipment, as required.
equipment;

 Assist in the preparation, maintenance and upgrading procedures of the computer
procedures;

 Carry out any other related tasks that may assist in the realization of projects.


Qualifications
Here are the qualifications required for this 6-month renewable Senior IT Technician - Hybrid position with this transportation industry leader located in Old Montreal;

 University degree in computer science, network installation and administration or
or networking (bachelor's degree or certificate)

 5 years experience in a service desk position.

 Ability to innovate.

 Ability to recognize and solve problems quickly and effectively when they arise.
when they arise;

 Knowledge of laptops, desktops, Windows 11.

 Ad hoc response to emergencies outside normal working hours.
hours;

 Strong interpersonal skills, both verbal and written, in French and English.

 Proven knowledge and skills required:

 Windows 7/8/10/11

 Office 365 and Exchange administration

 Knowledge of Office suite, Teams, OneDrive

 Knowledge of mobile and IP telephony

 Active Directory, GPO, GPP

 VMWare, VEEAM

 Windows Server 2012. 2012R2, 2016, 2019 considered an asset.

 Intermediate network knowledge: LAN, WAN, VPN, DHCP, DNS, VLAN an asset.
an asset.

Summary
Alain Rudakenga
Account Manager
Randstad Digital

438.304.3592
alain.rudakenga@randstaddigital.com


Randstad Digital is committed to fostering a workforce that is representative of all populations in Canada. We are therefore committed to developing and implementing strategies to promote equity, diversity and inclusion in all areas of our business by reviewing our internal policies, practices and systems throughout the life cycle of our workforce, including recruitment, retention and advancement for all individuals. In addition to our strong commitment to human rights principles, we are committed to taking positive steps to influence change to ensure that all individuals can participate in the workplace without barriers, systemic or otherwise, especially for equity-seeking groups that are generally underrepresented in the Canadian workforce, including people who identify as women or non-binary/gender non-conforming, Aboriginal Peoples and communities, people with disabilities (visible and invisible), visible minorities, racialized people and LGBTQ2+ communities.

Randstad Digital is committed to creating and maintaining an inclusive and accessible workplace for all applicants and employees by supporting their accessibility and accommodation needs throughout the employment life cycle. We ask that all applicants identify their accommodation needs by emailing accessibilite@randstad.ca to ensure their ability to fully participate in the interview process.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.