summary

wellington central, wellington
NZ$55,000 - NZ$70,000 per year
permanent
full-time

job category
information technology

job details

Are you interested in Help desk L1 & L2? If so, please apply now so we can get in touch and get you on our books!

We specialize in IT recruitment. For both us and our clients, it is all about tangata when it comes to customer service and IT support.

Fundamentally, these roles involve:

Customer service
Troubleshooting
Providing Level One Technical Support
One call resolution
Hardware and software assistance

About You:
Previous experience as a Service Desk Analyst isn't required, just a natural interest in technology and fantastic customer service/communication skills required in this Customer Support role.
We are looking for people with:

Natural customer focus and experience
Fantastic interpersonal communication skills both written and verbal
IT experience from employment and/or study

ALL APPLICANTS MUST IDEALLY HAVE:

Long-term work rights in NZ
Relevant qualifications below or equivalent experience

Business Computing
Diploma in Information and Communications Technology
National Diploma in Computing Support

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Expression of Interest!

Are you passionate about technology and customer service? Are you looking to grow your technical support experience, working on projects and supporting customers?

We're looking to build our pool of candidates with top talent both experienced and green!
Are you interested in Help desk L1 & L2? If so, please apply now so we can get in touch and get you on our books!

We specialize in IT recruitment. For both us and our clients, it is all about tangata when it comes to customer service and IT support.

Fundamentally, these roles involve:

Customer service
Troubleshooting
Providing Level One Technical Support
One call resolution
Hardware and software assistance

We are looking for people with:

Natural customer focus and experience
Fantastic interpersonal communication skills both written and verbal
IT experience from employment and/or study

ALL APPLICANTS MUST IDEALLY HAVE:

Long-term work rights in NZ
Relevant qualifications below or equivalent experience

Business Computing
Diploma in Information and Communications Technology
National Diploma in Computing Support

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills
Service Desk Analyst, IT Help Desk, Level 1 Help Desk, Technical Helpdesk, Customer Service
qualifications
- Nil
education
College/Pre-University

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.