社名
社名非公開
職種
アプリケーション開発エンジニア(制御・組み込み系)
業務内容
...
Key Business Applications: - Oracle JD Edwards E1- Sales Force (SFDC)- Oracle OBIEE- Power BI- EDI / SFTP- Other local and global applicationsSupport scope:- Perform application routine maintenance or to resolve routine issues- User account maintenance- Root-cause analysis- Assist in optimizing and/or reengineering existing business processes- Monitor application status and logs to ensure data accuracy and availability- Engage with business users to collect information to triage tickets- Provide timely troubleshooting including escalating to the regional teams- Support change requests:- Collect and document change requirements- Understand and investigate the requirements and potential impacts to systems- Propose solutions and timelines with the help from the support teams- Engage with local/regional IT teams to roll out the solution in a timely manner, including UAT and training.Incident support:- Perform 1st level application support for the business users- Engage with end-users to analyze their needs, and provide solutions in a timely manner (including escalating to the respective support teams)- Engage with Local or Regional IT to ensure issue is solved on a timely mannerPreferred Skills:- Basic accounting or Logistics knowledge - FMCG (Fast-Moving Consumer Goods) business - Sales Force (SFDC) - Data analysis - Any BI systems (OBIEE, Power BI, etc.) - Experience in analyzing business processes - Experience in participating in global IT projects - Experience in vendor management - Experience in supporting IT project management - Knowledge of ITIL foundation - Ticket management - Experience in User/Stakeholder management - Experience in creating operation manuals - Experience in user training - Experience in SQL programming & analysis - Experience in VBA programming & analysis - Experience in any programing language
求められる経験
- Any ERP system (JD Edwards, SAP, eBS, Dynamics, etc.)
- Experience in working with overseas IT teams
保険
健康保険,厚生年金保険,雇用保険
休日休暇
日曜日,土曜日,祝日
給与
年収400 ~ 650万円
賞与
0
show more
社名
社名非公開
職種
アプリケーション開発エンジニア(制御・組み込み系)
業務内容
...
Key Business Applications: - Oracle JD Edwards E1- Sales Force (SFDC)- Oracle OBIEE- Power BI- EDI / SFTP- Other local and global applicationsSupport scope:- Perform application routine maintenance or to resolve routine issues- User account maintenance- Root-cause analysis- Assist in optimizing and/or reengineering existing business processes- Monitor application status and logs to ensure data accuracy and availability- Engage with business users to collect information to triage tickets- Provide timely troubleshooting including escalating to the regional teams- Support change requests:- Collect and document change requirements- Understand and investigate the requirements and potential impacts to systems- Propose solutions and timelines with the help from the support teams- Engage with local/regional IT teams to roll out the solution in a timely manner, including UAT and training.Incident support:- Perform 1st level application support for the business users- Engage with end-users to analyze their needs, and provide solutions in a timely manner (including escalating to the respective support teams)- Engage with Local or Regional IT to ensure issue is solved on a timely mannerPreferred Skills:- Basic accounting or Logistics knowledge - FMCG (Fast-Moving Consumer Goods) business - Sales Force (SFDC) - Data analysis - Any BI systems (OBIEE, Power BI, etc.) - Experience in analyzing business processes - Experience in participating in global IT projects - Experience in vendor management - Experience in supporting IT project management - Knowledge of ITIL foundation - Ticket management - Experience in User/Stakeholder management - Experience in creating operation manuals - Experience in user training - Experience in SQL programming & analysis - Experience in VBA programming & analysis - Experience in any programing language
求められる経験
- Any ERP system (JD Edwards, SAP, eBS, Dynamics, etc.)
- Experience in working with overseas IT teams
保険
健康保険,厚生年金保険,雇用保険
休日休暇
日曜日,土曜日,祝日
給与
年収400 ~ 650万円
賞与
0
show more