About the roles:Our client is seeking APS5 Complaints Officers AND APS5 Reportable Incidents Officers. General duties are as detailed below.Duties:Assessing and monitoring complaints or reportable incidents and other regulatory intelligenceManaging a caseload of complaints or reportable incidents.Assessing and escalating cases for investigation and other action.Developing and maintaining relationships with external stakeholders including other governmental
About the roles:Our client is seeking APS5 Complaints Officers AND APS5 Reportable Incidents Officers. General duties are as detailed below.Duties:Assessing and monitoring complaints or reportable incidents and other regulatory intelligenceManaging a caseload of complaints or reportable incidents.Assessing and escalating cases for investigation and other action.Developing and maintaining relationships with external stakeholders including other governmental