4 jobs found for business analyst in ontario

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    • chatham, ontario
    • temporary
    • $30.00 - $33.00, per hour, 30.00 - 33.00 Hourly
    Duties & Responsibilities:• Responsible for ensuring accurate and timely Gas Distribution Access Rules (GDAR) transactions occur in within the timelines of the rule.• Ensure new marketer, vendor setup.• Responsible for maintaining positive business relationships with internal and external customers.• Responsible for ensuring that GDAR issues are resolved in a timely manner.• Prioritize GDAR system enhancements and maintenance requests.• Responsible for sniff testing ConTrax and Unionline with respect to GDAR.• Communicate externally on GDAR matters.• Engage in personal development, specific to the role and future aspirations.MUST HAVE qualifications:- Excellent oral, written and presentation communication skills.- Time management in a fast paced environment.- Excellent Microsoft and Internet office skills (Sharepoint, Excel, Word and Powerpoint).- Strong analytical, critical thinking and problem solving skills.- Strong customer/client relationship skills.- eadership and organization skills with the ability to influence others.NICE TO HAVE qualifications: • Business application reporting experience (BOE/SAP).• Knowledge of the Direct Purchase market and the Gas Distribution Access Rule.Working Conditions:Indicate if Travel/OT/On-call is required. Remote until office opens more widely. Minimal O/T.Please send your resume in confidence to paul.dusome@randstad.caRandstad Professionals CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Duties & Responsibilities:• Responsible for ensuring accurate and timely Gas Distribution Access Rules (GDAR) transactions occur in within the timelines of the rule.• Ensure new marketer, vendor setup.• Responsible for maintaining positive business relationships with internal and external customers.• Responsible for ensuring that GDAR issues are resolved in a timely manner.• Prioritize GDAR system enhancements and maintenance requests.• Responsible for sniff testing ConTrax and Unionline with respect to GDAR.• Communicate externally on GDAR matters.• Engage in personal development, specific to the role and future aspirations.MUST HAVE qualifications:- Excellent oral, written and presentation communication skills.- Time management in a fast paced environment.- Excellent Microsoft and Internet office skills (Sharepoint, Excel, Word and Powerpoint).- Strong analytical, critical thinking and problem solving skills.- Strong customer/client relationship skills.- eadership and organization skills with the ability to influence others.NICE TO HAVE qualifications: • Business application reporting experience (BOE/SAP).• Knowledge of the Direct Purchase market and the Gas Distribution Access Rule.Working Conditions:Indicate if Travel/OT/On-call is required. Remote until office opens more widely. Minimal O/T.Please send your resume in confidence to paul.dusome@randstad.caRandstad Professionals CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • ottawa, ontario
    • temporary
    • $23.00 - $23.00, per hour, 23 - 23 Hourly
    Are you looking for a new job that will challenge you? Do you have a desire to help organizations make the most of their resources, and would you consider yourself a problem-solver? Have you worked in a contact centre environment for several years and have experience with Zendesk and SharePoint?If you answered yes, we'd love to speak with you!!We are working with a well-established Ottawa organization to find a Call Centre Business Analyst for a 6-month contract. You would be playing a vital role in the organization's main functions. Not only would you be supporting the call centre with analysis of ongoing business processes and functions, but you would be able to develop and administer new SOPs and ways of working! What you'll do here!* Manage changing business objectives in a timely manner* Support business projects and communicate to stakeholders* Analyze raw data about various business functions and create reports for stakeholders* Data analysis will be a key job function!* Train users on new ways-of-working* Recommend changes to content, design, and functions of business processes*AdvantagesWhy You'll Love it here!* Work for a great and well known company* Easily transit accessible in the centre of Ottawa (parking not available)* Great leadership team to support you* Benefits available as of day 1* Work within regular business hours (between 8am and 6pm)* Flexible working arrangement (hybrid between on-site and remote)Qualifications What you'll need to be successful!* 1-3 years experience working in a call centre environment* Zendesk know-how is essential!* Experience with Business Process Management* SharePoint, iZone, QlikView Analytics knowledge is a definite asset* PowerBI is a nice-to-have* Self-starter with a desire to grow* team oriented, and able to prioritize & handle multiple demands at once* You must be eligible to obtain Enhanced Reliability ClearancePlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: erin.bolton@randstad.ca (please put "CC Business Analyst" as the subject line)Calling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability. Erin,ToniRandstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will challenge you? Do you have a desire to help organizations make the most of their resources, and would you consider yourself a problem-solver? Have you worked in a contact centre environment for several years and have experience with Zendesk and SharePoint?If you answered yes, we'd love to speak with you!!We are working with a well-established Ottawa organization to find a Call Centre Business Analyst for a 6-month contract. You would be playing a vital role in the organization's main functions. Not only would you be supporting the call centre with analysis of ongoing business processes and functions, but you would be able to develop and administer new SOPs and ways of working! What you'll do here!* Manage changing business objectives in a timely manner* Support business projects and communicate to stakeholders* Analyze raw data about various business functions and create reports for stakeholders* Data analysis will be a key job function!* Train users on new ways-of-working* Recommend changes to content, design, and functions of business processes*AdvantagesWhy You'll Love it here!* Work for a great and well known company* Easily transit accessible in the centre of Ottawa (parking not available)* Great leadership team to support you* Benefits available as of day 1* Work within regular business hours (between 8am and 6pm)* Flexible working arrangement (hybrid between on-site and remote)Qualifications What you'll need to be successful!* 1-3 years experience working in a call centre environment* Zendesk know-how is essential!* Experience with Business Process Management* SharePoint, iZone, QlikView Analytics knowledge is a definite asset* PowerBI is a nice-to-have* Self-starter with a desire to grow* team oriented, and able to prioritize & handle multiple demands at once* You must be eligible to obtain Enhanced Reliability ClearancePlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: erin.bolton@randstad.ca (please put "CC Business Analyst" as the subject line)Calling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability. Erin,ToniRandstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • mississauga, ontario
    • temporary
    We're looking for a Business Analyst focused on eCommerce Returns - Retail! This will be an 18-month engagement with the option to WFH. (Candidate must still be in the GTA region).The ideal candidate will have:- Digital Product Management experience- Digital Marketing Content Management (creating content not needed)- SAP nice-to-have skill- CyberSource is a nice-to-have skillPosition Summary:The e-Commerce Returns Specialist will oversee the daily return – refund status based on ERP and 3rd party payment provider systems. This position will be responsible for systemic and finance transaction reconciliation and will work directly with the Logistics team, Business Operations Center, and Customer Experience Team to ensure complete compliance with expectations for eStore return and refund management and resolution process.Essential Duties and Responsibilities:- Responsible for ensuring all pending refund root cause analyzed and actioned to provide an ETA to customer- Provide a daily update on Return-Refund status- Pending Return Resolution and leading project for improvement- Return-Refund KPI implementation and Analysis including dashboard implementation and monitoring- Review eStore Return Standard Operation Process and update new policies and process- eStore Return Reason analysis and process improvement- Perform refund amount validation comparing Hybris and Financial transaction- Producing and presenting accurate monthly variance reports on Return Request, Product GR/RIST, and Refund - Consistently monitoring and controlling the entire return operations in accordance with the HQ's policy on a daily basis while also ensuring finance KPIs are met- Escalations – Interact with all levels within Logistics, BOC, Finance, and Service to ensure that needs are identified and immediate resolution to critical system and operation issues- Work with the various department for successful execution and follow-through- Responsible to lead eStore project to enhance Return Goods consumption efficiency supporting Data/ROI Analysis- Data accuracy check and provide analysis related to eCommerce project Experience:-3-5 years’ experience in return management, warehouse management, logistics management business/systems analysis, and return process-Proven experience defining return requirements, working with both logistics and eCommerce team as well as system-Experience using Web content management systems is an asset-Process driven with a strong ability to follow procedures and have a structured approach to problem-solving-Can easily communicate and collaborate with multiple people-Strong troubleshooting and diagnostics skills Technical skills and experience, but has a business/marketing orientation. Strong ability to communicate clearly with both business teams and technical teams-Demonstrated project management skills-Knowledge of retail / online industry an asset-Expert in Excel, Word, PowerPoint, and proficiency with systems-Highly developed communication & interpersonal skills, able to build relationships and interact comfortably with a wide range of levels in the organization: from senior executives to support staff within and outside of the company.-Self-motivated and able to work with limited supervision-Strong analytical, organizational, and planning skillsFor immediate consideration please apply directly.Randstad Professionals CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We're looking for a Business Analyst focused on eCommerce Returns - Retail! This will be an 18-month engagement with the option to WFH. (Candidate must still be in the GTA region).The ideal candidate will have:- Digital Product Management experience- Digital Marketing Content Management (creating content not needed)- SAP nice-to-have skill- CyberSource is a nice-to-have skillPosition Summary:The e-Commerce Returns Specialist will oversee the daily return – refund status based on ERP and 3rd party payment provider systems. This position will be responsible for systemic and finance transaction reconciliation and will work directly with the Logistics team, Business Operations Center, and Customer Experience Team to ensure complete compliance with expectations for eStore return and refund management and resolution process.Essential Duties and Responsibilities:- Responsible for ensuring all pending refund root cause analyzed and actioned to provide an ETA to customer- Provide a daily update on Return-Refund status- Pending Return Resolution and leading project for improvement- Return-Refund KPI implementation and Analysis including dashboard implementation and monitoring- Review eStore Return Standard Operation Process and update new policies and process- eStore Return Reason analysis and process improvement- Perform refund amount validation comparing Hybris and Financial transaction- Producing and presenting accurate monthly variance reports on Return Request, Product GR/RIST, and Refund - Consistently monitoring and controlling the entire return operations in accordance with the HQ's policy on a daily basis while also ensuring finance KPIs are met- Escalations – Interact with all levels within Logistics, BOC, Finance, and Service to ensure that needs are identified and immediate resolution to critical system and operation issues- Work with the various department for successful execution and follow-through- Responsible to lead eStore project to enhance Return Goods consumption efficiency supporting Data/ROI Analysis- Data accuracy check and provide analysis related to eCommerce project Experience:-3-5 years’ experience in return management, warehouse management, logistics management business/systems analysis, and return process-Proven experience defining return requirements, working with both logistics and eCommerce team as well as system-Experience using Web content management systems is an asset-Process driven with a strong ability to follow procedures and have a structured approach to problem-solving-Can easily communicate and collaborate with multiple people-Strong troubleshooting and diagnostics skills Technical skills and experience, but has a business/marketing orientation. Strong ability to communicate clearly with both business teams and technical teams-Demonstrated project management skills-Knowledge of retail / online industry an asset-Expert in Excel, Word, PowerPoint, and proficiency with systems-Highly developed communication & interpersonal skills, able to build relationships and interact comfortably with a wide range of levels in the organization: from senior executives to support staff within and outside of the company.-Self-motivated and able to work with limited supervision-Strong analytical, organizational, and planning skillsFor immediate consideration please apply directly.Randstad Professionals CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • waterloo, ontario
    • temporary
    Are you an accounting professional with previous experience with both invoicing and analytics? Do you have strong MS Excel skills, along with PowerBI experience? Are you looking for an opportunity to further develop your skills within a large organization? If so, we have an excellent opportunity for you!We are currently looking for an Accounting Analyst to support our client, a leading Canadian insurance firm, in their Waterloo office. In this role you will work full time hours on a 12 month assignment working remotely to begin, and earning a rate competitive within the industry. As an Accounting Analyst you will gain great insight into the company's technology contracts and data management and will be involved in examining and improving invoice review processes. This role requires keen interest to manage reporting processes, facilitating transparent, trusted, complete, relevant and easily accessible contract financial information to our clients. Responsibilities will include but not be limited to:• Reporting to Lead IT Business Analyst, Enterprise Technology & Services• Ensuring invoices are acceptable for payment• Producing analytics and reporting to understand outsourcing trends• Supporting business cases• Identifying and tracking saves and projects• Ad-hoc reporting as requiredAdvantages• Gain experience working for a globally recognized organization• Work full time hours on a 12 month assignment• Earn a competitive pay rate within the industry• Waterloo, ON location (working remotely until further notice)Qualifications• 3+ years of accounting experience handling complex invoicing activities• Attained or actively pursuing a professional accounting designation (CPA/CA/CMA/CGA) or an MBA specialized in Accounting/Finance• Proficiency in Excel and Power BI and knowledge of database applications, data management, Essbase is desirable• Detail oriented, keen to ensure data and transactions are correct• Self-starter with the ability to work independently, particularly in the area of using sound, independent judgment, problem-solving and analytical skills.• Excellent customer focus and commitment to quality.• Results oriented, able to manage expectations, work under tight deadlines and manage competing priorities• Proven interpersonal skills: build relationships, engages and influences others, work with a diverse customer base.Tyrone,AnnaPhone Number:416.861.9888 Fax Number:416.861.8727Randstad Professionals CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you an accounting professional with previous experience with both invoicing and analytics? Do you have strong MS Excel skills, along with PowerBI experience? Are you looking for an opportunity to further develop your skills within a large organization? If so, we have an excellent opportunity for you!We are currently looking for an Accounting Analyst to support our client, a leading Canadian insurance firm, in their Waterloo office. In this role you will work full time hours on a 12 month assignment working remotely to begin, and earning a rate competitive within the industry. As an Accounting Analyst you will gain great insight into the company's technology contracts and data management and will be involved in examining and improving invoice review processes. This role requires keen interest to manage reporting processes, facilitating transparent, trusted, complete, relevant and easily accessible contract financial information to our clients. Responsibilities will include but not be limited to:• Reporting to Lead IT Business Analyst, Enterprise Technology & Services• Ensuring invoices are acceptable for payment• Producing analytics and reporting to understand outsourcing trends• Supporting business cases• Identifying and tracking saves and projects• Ad-hoc reporting as requiredAdvantages• Gain experience working for a globally recognized organization• Work full time hours on a 12 month assignment• Earn a competitive pay rate within the industry• Waterloo, ON location (working remotely until further notice)Qualifications• 3+ years of accounting experience handling complex invoicing activities• Attained or actively pursuing a professional accounting designation (CPA/CA/CMA/CGA) or an MBA specialized in Accounting/Finance• Proficiency in Excel and Power BI and knowledge of database applications, data management, Essbase is desirable• Detail oriented, keen to ensure data and transactions are correct• Self-starter with the ability to work independently, particularly in the area of using sound, independent judgment, problem-solving and analytical skills.• Excellent customer focus and commitment to quality.• Results oriented, able to manage expectations, work under tight deadlines and manage competing priorities• Proven interpersonal skills: build relationships, engages and influences others, work with a diverse customer base.Tyrone,AnnaPhone Number:416.861.9888 Fax Number:416.861.8727Randstad Professionals CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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