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    • dublin
    • permanent
    • £27,000 - £35,000, per year, £27000 - £35000 per annum
    • full-time
    Job title: Graduate Area Sales Manager (12 month FTC) Location: DublinSalary: Basic salary of €27,000 with OTE of €35,000 REF: J10773:ROI:GJ:ASMDo you want the opportunity to experience working with a global FMCG organisation? We’re looking for ambitious and self-motivated graduates to join our client, and be involved in the continual expansion of their business. As Graduate Area Sales Manager, you’ll assist in developing new and existing business in your assigned territory. As such, confidence is key with an ideal employee being a proactive individual that is able to take charge of their own work-flow. Graduate Area Sales Manager – the package:Basic salary of €27,000 with OTE of €35,000Mobile phone and laptopLucrative bonus/incentive schemesPension contributionsIncreasing autonomy as you become more comfortable in the roleVariety of progression opportunities availableTeam social eventsOn-going training and supportKey responsibilities:Obtain a thorough knowledge of the company, competitors and their respective service offerings through the client’s industry-renowned training schemes    Proactively generate leads and opportunities within a pre-agreed territory and qualify them on behalf of the businessTravel across your territory and utilise your excellent communication and negotiation skills to elicit warm conversations that emphasise the value of the company’s offeringTake-charge of organising your own networking events with multiple customers with the aim of capturing new business opportunitiesMaintain strong relationships with existing client accounts, organising follow-up meetings and seeking any cross and up-sell opportunitiesCandidate requirements:Essential: Educated to degree levelFull, clean driver’s licence (highly desirable)Excellent communication skills; written and verbalPassion for customer serviceAmbitious and drivenSelf-motivated with excellent time management skillsPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Job title: Graduate Area Sales Manager (12 month FTC) Location: DublinSalary: Basic salary of €27,000 with OTE of €35,000 REF: J10773:ROI:GJ:ASMDo you want the opportunity to experience working with a global FMCG organisation? We’re looking for ambitious and self-motivated graduates to join our client, and be involved in the continual expansion of their business. As Graduate Area Sales Manager, you’ll assist in developing new and existing business in your assigned territory. As such, confidence is key with an ideal employee being a proactive individual that is able to take charge of their own work-flow. Graduate Area Sales Manager – the package:Basic salary of €27,000 with OTE of €35,000Mobile phone and laptopLucrative bonus/incentive schemesPension contributionsIncreasing autonomy as you become more comfortable in the roleVariety of progression opportunities availableTeam social eventsOn-going training and supportKey responsibilities:Obtain a thorough knowledge of the company, competitors and their respective service offerings through the client’s industry-renowned training schemes    Proactively generate leads and opportunities within a pre-agreed territory and qualify them on behalf of the businessTravel across your territory and utilise your excellent communication and negotiation skills to elicit warm conversations that emphasise the value of the company’s offeringTake-charge of organising your own networking events with multiple customers with the aim of capturing new business opportunitiesMaintain strong relationships with existing client accounts, organising follow-up meetings and seeking any cross and up-sell opportunitiesCandidate requirements:Essential: Educated to degree levelFull, clean driver’s licence (highly desirable)Excellent communication skills; written and verbalPassion for customer serviceAmbitious and drivenSelf-motivated with excellent time management skillsPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • dublin
    • permanent
    • £27,000 - £35,000, per year, £27000 - £35000 per annum
    • full-time
    Job title: Graduate Area Sales Manager (12 month FTC) Location: DublinSalary: Basic salary of €27,000 with OTE of €35,000 REF: J10773:ROI:GJ:ASMDo you want the opportunity to experience working with a global FMCG organisation? We’re looking for ambitious and self-motivated graduates to join our client, and be involved in the continual expansion of their business. As Graduate Area Sales Manager, you’ll assist in developing new and existing business in your assigned territory. As such, confidence is key with an ideal employee being a proactive individual that is able to take charge of their own work-flow. Graduate Area Sales Manager – the package:Basic salary of €27,000 with OTE of €35,000Mobile phone and laptopLucrative bonus/incentive schemesPension contributionsIncreasing autonomy as you become more comfortable in the roleVariety of progression opportunities availableTeam social eventsOn-going training and supportKey responsibilities:Obtain a thorough knowledge of the company, competitors and their respective service offerings through the client’s industry-renowned training schemes    Proactively generate leads and opportunities within a pre-agreed territory and qualify them on behalf of the businessTravel across your territory and utilise your excellent communication and negotiation skills to elicit warm conversations that emphasise the value of the company’s offeringTake-charge of organising your own networking events with multiple customers with the aim of capturing new business opportunitiesMaintain strong relationships with existing client accounts, organising follow-up meetings and seeking any cross and up-sell opportunitiesCandidate requirements:Essential: Educated to degree levelFull, clean driver’s licence (highly desirable)Excellent communication skills; written and verbalPassion for customer serviceAmbitious and drivenSelf-motivated with excellent time management skillsPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Job title: Graduate Area Sales Manager (12 month FTC) Location: DublinSalary: Basic salary of €27,000 with OTE of €35,000 REF: J10773:ROI:GJ:ASMDo you want the opportunity to experience working with a global FMCG organisation? We’re looking for ambitious and self-motivated graduates to join our client, and be involved in the continual expansion of their business. As Graduate Area Sales Manager, you’ll assist in developing new and existing business in your assigned territory. As such, confidence is key with an ideal employee being a proactive individual that is able to take charge of their own work-flow. Graduate Area Sales Manager – the package:Basic salary of €27,000 with OTE of €35,000Mobile phone and laptopLucrative bonus/incentive schemesPension contributionsIncreasing autonomy as you become more comfortable in the roleVariety of progression opportunities availableTeam social eventsOn-going training and supportKey responsibilities:Obtain a thorough knowledge of the company, competitors and their respective service offerings through the client’s industry-renowned training schemes    Proactively generate leads and opportunities within a pre-agreed territory and qualify them on behalf of the businessTravel across your territory and utilise your excellent communication and negotiation skills to elicit warm conversations that emphasise the value of the company’s offeringTake-charge of organising your own networking events with multiple customers with the aim of capturing new business opportunitiesMaintain strong relationships with existing client accounts, organising follow-up meetings and seeking any cross and up-sell opportunitiesCandidate requirements:Essential: Educated to degree levelFull, clean driver’s licence (highly desirable)Excellent communication skills; written and verbalPassion for customer serviceAmbitious and drivenSelf-motivated with excellent time management skillsPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • dublin
    • permanent
    • €36,900 - €48,100, per year, €36900 - €48100 per annum
    • full-time
    Job title: Field Sales ExecutiveSector: Tech/FMCGWith a global reach that spans over nearly 10,000 cities across six continents, Uber Eats is currently searching for tenacious graduates, with some B2B experience, to join their team as Field Sales Executives in a variety of locations.As a leading figure in the delivery industry, and with a number of progression routes available, this role with Uber Eats is a perfect opportunity for graduates that wish to enter the industry with a progressive brand that is evolving in tandem with changing consumer habits.Field Sales Executive benefits include:Starting salary of between €36,900 - €45,100€3k bonusMonthly Uber Credits for Rides and Eats anywhere Uber operatesMonthly wellbeing reimbursement for anything from gym membership to outfitting your perfect home officeFour week sabbatical for every 5 years’ serviceFun work environment with regular socials and incentive schemesExciting progression pathsFull bespoke training development plan delivered by ParetoLaptopDue to the nature of this role, Uber Eats have specified graduates must possess strong commercial mind-sets and ambitious, autonomous attitudes that are willing to go above and beyond in order to make their mark in the role. Because of this, successful candidates must:You must have 12 months’ experience in a B2B or sales environment, ideally with a high growth companyPossess exceptional communication and influencing skills, confident in speaking to professionals at all levels of seniorityComfortable in a target driven environment and competitiveAs comfortable working independently as you are in a team environmentField Sales Executive’s key responsibilities:Own the restaurant selection and entire end-to-end sales process in your designated areaClose deals with top brands in the area you’re responsible for – managing contract negotiations as the basis of a strong working relationship with restaurant partnersClearly communicate the value of the Uber Eats offering, demonstrating new products and projects articulately to prospectsHelp create and redesign processes to ensure Uber Eats remains agile and successful at a large scaleShadow and liaise closely with other teams in order to facilitate the best service possiblePareto Law values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Job title: Field Sales ExecutiveSector: Tech/FMCGWith a global reach that spans over nearly 10,000 cities across six continents, Uber Eats is currently searching for tenacious graduates, with some B2B experience, to join their team as Field Sales Executives in a variety of locations.As a leading figure in the delivery industry, and with a number of progression routes available, this role with Uber Eats is a perfect opportunity for graduates that wish to enter the industry with a progressive brand that is evolving in tandem with changing consumer habits.Field Sales Executive benefits include:Starting salary of between €36,900 - €45,100€3k bonusMonthly Uber Credits for Rides and Eats anywhere Uber operatesMonthly wellbeing reimbursement for anything from gym membership to outfitting your perfect home officeFour week sabbatical for every 5 years’ serviceFun work environment with regular socials and incentive schemesExciting progression pathsFull bespoke training development plan delivered by ParetoLaptopDue to the nature of this role, Uber Eats have specified graduates must possess strong commercial mind-sets and ambitious, autonomous attitudes that are willing to go above and beyond in order to make their mark in the role. Because of this, successful candidates must:You must have 12 months’ experience in a B2B or sales environment, ideally with a high growth companyPossess exceptional communication and influencing skills, confident in speaking to professionals at all levels of seniorityComfortable in a target driven environment and competitiveAs comfortable working independently as you are in a team environmentField Sales Executive’s key responsibilities:Own the restaurant selection and entire end-to-end sales process in your designated areaClose deals with top brands in the area you’re responsible for – managing contract negotiations as the basis of a strong working relationship with restaurant partnersClearly communicate the value of the Uber Eats offering, demonstrating new products and projects articulately to prospectsHelp create and redesign processes to ensure Uber Eats remains agile and successful at a large scaleShadow and liaise closely with other teams in order to facilitate the best service possiblePareto Law values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • dublin
    • permanent
    • £27,000 - £35,000, per year, £27000 - £35000 per annum
    • full-time
    Job title: Graduate Area Sales Manager (12 month FTC) Location: DublinSalary: Basic salary of €27,000 with OTE of €35,000 REF: J10773:ROI:GJ:ASMDo you want the opportunity to experience working with a global FMCG organisation? We’re looking for ambitious and self-motivated graduates to join our client, and be involved in the continual expansion of their business. As Graduate Area Sales Manager, you’ll assist in developing new and existing business in your assigned territory. As such, confidence is key with an ideal employee being a proactive individual that is able to take charge of their own work-flow. Graduate Area Sales Manager – the package:Basic salary of €27,000 with OTE of €35,000Mobile phone and laptopLucrative bonus/incentive schemesPension contributionsIncreasing autonomy as you become more comfortable in the roleVariety of progression opportunities availableTeam social eventsOn-going training and supportKey responsibilities:Obtain a thorough knowledge of the company, competitors and their respective service offerings through the client’s industry-renowned training schemes    Proactively generate leads and opportunities within a pre-agreed territory and qualify them on behalf of the businessTravel across your territory and utilise your excellent communication and negotiation skills to elicit warm conversations that emphasise the value of the company’s offeringTake-charge of organising your own networking events with multiple customers with the aim of capturing new business opportunitiesMaintain strong relationships with existing client accounts, organising follow-up meetings and seeking any cross and up-sell opportunitiesCandidate requirements:Essential: Educated to degree levelFull, clean driver’s licence (highly desirable)Excellent communication skills; written and verbalPassion for customer serviceAmbitious and drivenSelf-motivated with excellent time management skillsPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Job title: Graduate Area Sales Manager (12 month FTC) Location: DublinSalary: Basic salary of €27,000 with OTE of €35,000 REF: J10773:ROI:GJ:ASMDo you want the opportunity to experience working with a global FMCG organisation? We’re looking for ambitious and self-motivated graduates to join our client, and be involved in the continual expansion of their business. As Graduate Area Sales Manager, you’ll assist in developing new and existing business in your assigned territory. As such, confidence is key with an ideal employee being a proactive individual that is able to take charge of their own work-flow. Graduate Area Sales Manager – the package:Basic salary of €27,000 with OTE of €35,000Mobile phone and laptopLucrative bonus/incentive schemesPension contributionsIncreasing autonomy as you become more comfortable in the roleVariety of progression opportunities availableTeam social eventsOn-going training and supportKey responsibilities:Obtain a thorough knowledge of the company, competitors and their respective service offerings through the client’s industry-renowned training schemes    Proactively generate leads and opportunities within a pre-agreed territory and qualify them on behalf of the businessTravel across your territory and utilise your excellent communication and negotiation skills to elicit warm conversations that emphasise the value of the company’s offeringTake-charge of organising your own networking events with multiple customers with the aim of capturing new business opportunitiesMaintain strong relationships with existing client accounts, organising follow-up meetings and seeking any cross and up-sell opportunitiesCandidate requirements:Essential: Educated to degree levelFull, clean driver’s licence (highly desirable)Excellent communication skills; written and verbalPassion for customer serviceAmbitious and drivenSelf-motivated with excellent time management skillsPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • dublin
    • permanent
    • £27,000 - £35,000, per year, £27000 - £35000 per annum
    • full-time
    Job Title: Graduate Commercial Assistant Location: Dublin Salary: €27,000 (€35k OTE) REF: J10773:ROI:GJ:GCA Sector: FMCG In the last decade, our client has grown their turnover by tens of millions of pounds. Building multiple partnerships with businesses around the globe, they’ve developed an impressive brand portfolio that include famous consumer organisations worldwide! Providing solutions that surpass expectation and enhance brand perception, our client are trusted market leaders in the industry. They’re now looking for ambitious graduates to help enhance their already considerable presence even further! Graduate Commercial Assistant Package:A competitive basic salary of €27,000Y1 OTE of €35,000Various progression routesPensionRegular socials and nights out in an inclusive atmosphereFull, continuous training and excellent scope for progressionFun, modern officesGraduate Commercial Assistant Role:Obtain a thorough knowledge of the company, its offering and its processes in order to have valuable conversations with new and existing clientsSupport the sales team and wider business – you’ll be working in a cross functional role, in regular contact with the Finance, Supply Chain and Marketing teamsDevelop your soft skills in a role that is a fantastic gateway into future roles with the businessManage the company CRM system, ensuring all sales activity and client details are recorded correctlyNo prior experience of FMCG is required – all you need is a fantastic attitude, commercial acumen and the ability to get on well with professionals of all kinds – and you’ll go farGraduate Commercial Assistant Requirements:Educated to degree levelUK driver’s licensePossess exceptional communication skillsSelf-motivated, with a strong desire to succeedExcellent time management skillsCommercial acumen Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Job Title: Graduate Commercial Assistant Location: Dublin Salary: €27,000 (€35k OTE) REF: J10773:ROI:GJ:GCA Sector: FMCG In the last decade, our client has grown their turnover by tens of millions of pounds. Building multiple partnerships with businesses around the globe, they’ve developed an impressive brand portfolio that include famous consumer organisations worldwide! Providing solutions that surpass expectation and enhance brand perception, our client are trusted market leaders in the industry. They’re now looking for ambitious graduates to help enhance their already considerable presence even further! Graduate Commercial Assistant Package:A competitive basic salary of €27,000Y1 OTE of €35,000Various progression routesPensionRegular socials and nights out in an inclusive atmosphereFull, continuous training and excellent scope for progressionFun, modern officesGraduate Commercial Assistant Role:Obtain a thorough knowledge of the company, its offering and its processes in order to have valuable conversations with new and existing clientsSupport the sales team and wider business – you’ll be working in a cross functional role, in regular contact with the Finance, Supply Chain and Marketing teamsDevelop your soft skills in a role that is a fantastic gateway into future roles with the businessManage the company CRM system, ensuring all sales activity and client details are recorded correctlyNo prior experience of FMCG is required – all you need is a fantastic attitude, commercial acumen and the ability to get on well with professionals of all kinds – and you’ll go farGraduate Commercial Assistant Requirements:Educated to degree levelUK driver’s licensePossess exceptional communication skillsSelf-motivated, with a strong desire to succeedExcellent time management skillsCommercial acumen Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • dublin
    • permanent
    • £27,000 - £35,000, per year, £27000 - £35000 per annum
    • full-time
    Job title: Graduate Area Sales Manager (12 month FTC) Location: DublinSalary: Basic salary of €27,000 with OTE of €35,000 REF: J10773:ROI:GJ:ASMDo you want the opportunity to experience working with a global FMCG organisation? We’re looking for ambitious and self-motivated graduates to join our client, and be involved in the continual expansion of their business. As Graduate Area Sales Manager, you’ll assist in developing new and existing business in your assigned territory. As such, confidence is key with an ideal employee being a proactive individual that is able to take charge of their own work-flow. Graduate Area Sales Manager – the package:Basic salary of €27,000 with OTE of €35,000Mobile phone and laptopLucrative bonus/incentive schemesPension contributionsIncreasing autonomy as you become more comfortable in the roleVariety of progression opportunities availableTeam social eventsOn-going training and supportKey responsibilities:Obtain a thorough knowledge of the company, competitors and their respective service offerings through the client’s industry-renowned training schemes    Proactively generate leads and opportunities within a pre-agreed territory and qualify them on behalf of the businessTravel across your territory and utilise your excellent communication and negotiation skills to elicit warm conversations that emphasise the value of the company’s offeringTake-charge of organising your own networking events with multiple customers with the aim of capturing new business opportunitiesMaintain strong relationships with existing client accounts, organising follow-up meetings and seeking any cross and up-sell opportunitiesCandidate requirements:Essential: Educated to degree levelFull, clean driver’s licence (highly desirable)Excellent communication skills; written and verbalPassion for customer serviceAmbitious and drivenSelf-motivated with excellent time management skillsPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Job title: Graduate Area Sales Manager (12 month FTC) Location: DublinSalary: Basic salary of €27,000 with OTE of €35,000 REF: J10773:ROI:GJ:ASMDo you want the opportunity to experience working with a global FMCG organisation? We’re looking for ambitious and self-motivated graduates to join our client, and be involved in the continual expansion of their business. As Graduate Area Sales Manager, you’ll assist in developing new and existing business in your assigned territory. As such, confidence is key with an ideal employee being a proactive individual that is able to take charge of their own work-flow. Graduate Area Sales Manager – the package:Basic salary of €27,000 with OTE of €35,000Mobile phone and laptopLucrative bonus/incentive schemesPension contributionsIncreasing autonomy as you become more comfortable in the roleVariety of progression opportunities availableTeam social eventsOn-going training and supportKey responsibilities:Obtain a thorough knowledge of the company, competitors and their respective service offerings through the client’s industry-renowned training schemes    Proactively generate leads and opportunities within a pre-agreed territory and qualify them on behalf of the businessTravel across your territory and utilise your excellent communication and negotiation skills to elicit warm conversations that emphasise the value of the company’s offeringTake-charge of organising your own networking events with multiple customers with the aim of capturing new business opportunitiesMaintain strong relationships with existing client accounts, organising follow-up meetings and seeking any cross and up-sell opportunitiesCandidate requirements:Essential: Educated to degree levelFull, clean driver’s licence (highly desirable)Excellent communication skills; written and verbalPassion for customer serviceAmbitious and drivenSelf-motivated with excellent time management skillsPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • galway, galway
    • permanent
    • full-time
    Our busy Contact Centre Office in our Galway office are looking for confident and engaging Customer Service & Sales Advisers to join our team We are looking for highly motivated, resilient individuals. Those who are willing to understand the individual needs of our customers, with an ability to get to the real reason for the call and help us deliver excellent service to every customer. You will receive 4 weeks initial training to learn about our products and our customers as well as ongoing and continued support, with regular 1-2-1s with management to encourage your growth and development in the role. As Customer Service & Sales Advisor, you will:Handle a variety of inbound calls regarding Motor & Home queries while following a scriptBuild rapport with each customer by understanding their needsTake ownership and resolve each situation to the customer's satisfaction.Make follow up calls to customers and connect with internal departmentsDeal with customer complaints and log appropriatelyEnsure all systems and regulatory procedures are compliantly followedProtect our customers and our Client by asking appropriate questions and escalating when appropriate Skills & Experienced RequiredExperience of working in a customer service environment (face to face or telephone) with an excellent telephone mannerStrong communication skills, both written and verbalAbility to multitaskAbility to handle challenging conversationsPositive attitude and strong desire to meet customer's needsGood attention to detailFlexible approach towards changeA desire to develop and progress within the role and companyExperience within the insurance industry would be advantageousAn APA or CIP qualification would be a bonus! What will you get for this role?Competitive salary depending on skills, experience and qualificationsSmart-working and flex timeWeekends to spend with your family and friends as this role is Monday - FridayPaid holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional daysUp to 40% discount for some of our Client's products plus discounts for Friends and Family (some exclusions apply)An active sports and social clubGenerous defined contribution pension schemeExcellent range of flexible benefits to include a matching share save scheme, Dental care schemesA full training programme to support you in your journey to learn about our products and customersExtensive learning opportunities through our online learning portal.In house learning opportunitiesCareer Progression Pathways Additional InformationThis role is within the scope of the Central Bank of Ireland's Minimum Competency Code. One of our Client's core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that the Business is a place which values difference and provides equal opportunities for all.Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    Our busy Contact Centre Office in our Galway office are looking for confident and engaging Customer Service & Sales Advisers to join our team We are looking for highly motivated, resilient individuals. Those who are willing to understand the individual needs of our customers, with an ability to get to the real reason for the call and help us deliver excellent service to every customer. You will receive 4 weeks initial training to learn about our products and our customers as well as ongoing and continued support, with regular 1-2-1s with management to encourage your growth and development in the role. As Customer Service & Sales Advisor, you will:Handle a variety of inbound calls regarding Motor & Home queries while following a scriptBuild rapport with each customer by understanding their needsTake ownership and resolve each situation to the customer's satisfaction.Make follow up calls to customers and connect with internal departmentsDeal with customer complaints and log appropriatelyEnsure all systems and regulatory procedures are compliantly followedProtect our customers and our Client by asking appropriate questions and escalating when appropriate Skills & Experienced RequiredExperience of working in a customer service environment (face to face or telephone) with an excellent telephone mannerStrong communication skills, both written and verbalAbility to multitaskAbility to handle challenging conversationsPositive attitude and strong desire to meet customer's needsGood attention to detailFlexible approach towards changeA desire to develop and progress within the role and companyExperience within the insurance industry would be advantageousAn APA or CIP qualification would be a bonus! What will you get for this role?Competitive salary depending on skills, experience and qualificationsSmart-working and flex timeWeekends to spend with your family and friends as this role is Monday - FridayPaid holiday allowance of 25 days plus bank holidays and the option to buy/sell up to 5 additional daysUp to 40% discount for some of our Client's products plus discounts for Friends and Family (some exclusions apply)An active sports and social clubGenerous defined contribution pension schemeExcellent range of flexible benefits to include a matching share save scheme, Dental care schemesA full training programme to support you in your journey to learn about our products and customersExtensive learning opportunities through our online learning portal.In house learning opportunitiesCareer Progression Pathways Additional InformationThis role is within the scope of the Central Bank of Ireland's Minimum Competency Code. One of our Client's core values is Care More, and this is brought to life through the flexible ways we like to work. This may include working from home some of the time, or flexible work schedules to accommodate parent and carer responsibilities, further studies and hobbies. Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that the Business is a place which values difference and provides equal opportunities for all.Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

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