summary

thessaloniki, attica
€1,100 per month
permanent

job category
other

job details

Do you speak fluently Italian? Are you seeking the opportunity to take advantage of your Italian language skills?

Would you like to fire-up your career by working as a Customer Care Specialist representing a well-known multinational e-commerce company for the Italian market?

If that sounds like you, look no further cause this is your chance. Our client in Thessaloniki, is looking for a fantastic Italian speaking Customer Care Specialist to join them on this journey on their new premises in Thessaloniki.

...

Do you speak fluently Italian? Are you seeking the opportunity to take advantage of your Italian language skills?

Would you like to fire-up your career by working as a Customer Care Specialist representing a well-known multinational e-commerce company for the Italian market?

key responsibilities
As an Italian Customer Care Specialist, your daily routine will include to:
- Deliver timely, accurate and professional customer service to all customers by email or chat, in the Italian language
- Provide world-class service to customers in an accurate, efficient and respectful manner
- Research and resolve issues reported by the client's end-users
- Document all information on customer interaction system according to standard operating procedures
experience
No previous working experience in a similar role is required.
skills
- High adaptability in dynamic working environments
- Self-motivated with a client-centric mindset
- Empathy to customers as you determine a solution to their needs
qualifications
- An excellent level of the Italian language
- A very good level of the English language
- PC literacy

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.