2 customer service & call center jobs found in Wellington Central, Wellington

We are looking for a self-motivated customer service representative with experience working effectively in a fast-paced contact centre or customer service environment. The role is based in Wellington CBD.The role:Providing support to customers, by answering queries raised via web chat, email and phoneManaging customer dataInbound and outbound callsManaging customer feedback/engagementCollaborating with other team members to ensure that customer needs are m

We are currently seeking a motivated Contact Centre Team Leader to join our client's dynamic team in Wellington. In this role, you will be responsible for leading a team of customer support professionals in delivering exceptional customer service through various channels, including phone & email.Responsibilities:Manage and lead a team of CSR's, including coaching, mentoring and performance managementEnsure team members are meeting or exceeding key performa