summary

athens, attica
€1,350 - €1,700 per month
permanent

job category
other

job details

Are you a fluent German speaker with strong technical knowledge & a desire to deliver world-class assistance to businesses?

We are looking for a passionate Technical Support Engineer with excellent German to provide enterprise level technical support to our customers via phone, web, email, chat & other support channels.

This role will be an awesome opportunity to learn & enhance your technical knowledge by troubleshooting various technical issues through effective customer interaction while preserving an exceptional level in German.

...

Are you a fluent German speaker with strong technical knowledge & a desire to deliver world-class assistance to businesses?

We are looking for a passionate Technical Support Engineer with excellent German to provide enterprise level technical support to our customers via phone, web, email, chat & other support channels.

key responsibilities
The responsibilities for this Support Engineer with German role include the following:
- Representing our client in front of the customer (B2B) & resolve complex technical issues
- Acting as a technical point of contact in relationships with other enterprises
- Exhibiting leadership through personal responsibility, accountability & teamwork
- Frequently managing critical situations on technical & relationship level
- Using trace analysis to analyze problems & develop solutions to meet customer needs
experience
- Recent working experience in a customer-facing support role
skills
- Driven by passion for technology
- A customer-oriented mindset
- High adaptability in dynamic working environments & rotating shifts
- Strong communication skills, both written and verbal
qualifications
- Full Professional Proficiency in German
- Previous experience deploying, administrating and/or supporting Enterprise Unified Communications solutions that include VoIP, IM, real-time communications, UM, such as OCS/Lync/Skype for Business/Teams, Jabber, Exchange, Zoom, or Cisco WebEX is high
- Advanced level in English for training/reporting purposes
- A Mathematics, Engineering, or Technology related academic background
- Strong knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams & good understanding of Cloud services

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

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support engineer with german.

job details

key responsibilities

experience

skills

qualifications

the application process.

apply with randstad.

we'll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

related jobs.

health safety environmental engineer

site engineer

service support specialist

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