? To collect accounts receivables and cash on open invoices for allocated region/country and troubleshoot, while adhering to global process & procedures, interfacing with customers as required.
? Take the lead on the customers assigned and ensure that the accounts receivable is in good state and issues getting addressed or escalated.
? Responsible for resolving escalated business issues.
? Bachelor degree or above.
? At least with 2 year experience in customer service, sales or related area in MNC.
? Fluent English both in writing and speaking is necessary.
? Excellent communication skills, computer literate.
? Ability to gain acceptance of others in sensitive situations important.