Job opening - Administrativo/a atención al cliente in Castelldefels

summary

castelldefels, cataluna
€24,000 per year
temp to perm
completa

job category
administrative & support services

job details

Preventa: Resolver dudas técnicas, atender en showroom, derivar solicitudes o elaborar ofertas especiales y tramitar PNCs con Customer Care central. Gestión de pedidos: Cargar pedidos en el ERP, emitir órdenes intercompany , verificar datos y comunicar plazos de entrega junto a Logística. Posventa: Resolver tickets de incidencia, brindar soporte técnico y coordinar casos complejos con los especialistas Reclamaciones: Analizar y tramitar reclamaciones hasta el cierre del expediente en coordinación con las áreas implicadas ...

key responsibilities
Experencia minima de 1 año en un puesto similiarOfimática: Paquete Office (Word, Excel, Outlook, Teams). ERP: Manejo de SAP. Software de gestión de ofertas Gestión de incidencias / ticketing
experience
1
skills
. manejo paquete office, infolog, sap, as-400, gr
qualifications
FP Grado Medio
education
FP Grado Medio

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