Position : After Sales Service EngineersLocations: , Bhopal - 1Experiencer: 5-8 years Sales, After Sales (Service), and Rental Services. - Product Portfolio: Specializes in forklifts (Electric & Diesel), pallet trucks, BOPTs, and stackers.- Brand Partnerships: Authorized dealers for STILL (German) and HELI (Chinese).- Key Clients: Major logistic
...
s and e-commerce firms, including Amazon and Flipkart.- Infrastructure: Key hubs in Taloja (Navi Mumbai), Delhi NCR, and Chennai. Job Requirements: Service Engineer / Sr. Service Engineer The After Sales team manages equipment servicing (in/out of warranty), spare parts, and on-site maintenance. - Experience: 1 to 5 years specifically in MHE/Forklift service.- Technical Skills: Deep knowledge of Forklifts (both EV and Diesel) is mandatory.- Education: ITI, Diploma, or Engineering (Mechanical/Electrical).- Targets: Target-oriented roles (approx. ₹5L – ₹10L monthly in service/parts revenue).
Years of experience: 2-4 years/4-6 years
Key Deliverables: Equipment performance Assurance, Customer Satisfaction, Pre-Delivery
Inspections, Field Technical Support, Operator Training, Warranty Extensions, AMC and Spare
parts GEAR is an equal opportunity employer with a strong bias for diversity, equity, and inclusion and we
encourage candidates of all backgrounds and experiences to apply.
• Provide strong technical knowledge of material handling equipment, specifically unloading machines.
• Conduct regular checkups and maintenance at customer sites to ensure optimal performance.
• Attending Complaints of customer site, after sales & warranty
• Deliver training sessions for operators to enhance equipment handling and safety practices.
• Assist customers with routine maintenance and repairs to maximize equipment uptime.
• PDI (Pre-Delivery Inspection)-Perform thorough inspections of equipment before delivery to ensure quality standards.
• Oversee the distribution of spare parts to customers and field teams.
• Manage the dispatching of equipment and spare parts efficiently.
• Provide on-site technical support to resolve equipment issues promptly.
• Maintaining Optimum Inventory in Warehouse
• Manage spare parts inventory and Annual Maintenance Contracts (AMC) to ensure customer satisfaction.
• Assist customers with warranty extension processes and related inquiries.
• Carry out mandatory services for machines under warranty & need to share the MIS of same
• Business Development of OEM after Sales & spares part Business Behavioral Skills:
• Strong communication skills - Verbal and Written
• Excellent negotiation and interpersonal skills.
• Solution oriented growth mindset
• Customer orientation and Business acumen
• Ability to work independently and as part of a team.
• Willingness to travel
experience
8show more
Position : After Sales Service EngineersLocations: , Bhopal - 1Experiencer: 5-8 years Sales, After Sales (Service), and Rental Services. - Product Portfolio: Specializes in forklifts (Electric & Diesel), pallet trucks, BOPTs, and stackers.- Brand Partnerships: Authorized dealers for STILL (German) and HELI (Chinese).- Key Clients: Major logistics and e-commerce firms, including Amazon and Flipkart.- Infrastructure: Key hubs in Taloja (Navi Mumbai), Delhi NCR, and Chennai. Job Requirements: Service Engineer / Sr. Service Engineer The After Sales team manages equipment servicing (in/out of warranty), spare parts, and on-site maintenance. - Experience: 1 to 5 years specifically in MHE/Forklift service.- Technical Skills: Deep knowledge of Forklifts (both EV and Diesel) is mandatory.- Education: ITI, Diploma, or Engineering (Mechanical/Electrical).- Targets: Target-oriented roles (approx. ₹5L – ₹10L monthly in service/parts revenue).
Years of experience: 2-4 years/4-6 years
Key Deliverables: Equipment performance Assurance, Customer Satisfaction, Pre-Delivery
Inspections, Field Technical Support, Operator Training, Warranty Extensions, AMC and Spare
...
parts GEAR is an equal opportunity employer with a strong bias for diversity, equity, and inclusion and we
encourage candidates of all backgrounds and experiences to apply.
• Provide strong technical knowledge of material handling equipment, specifically unloading machines.
• Conduct regular checkups and maintenance at customer sites to ensure optimal performance.
• Attending Complaints of customer site, after sales & warranty
• Deliver training sessions for operators to enhance equipment handling and safety practices.
• Assist customers with routine maintenance and repairs to maximize equipment uptime.
• PDI (Pre-Delivery Inspection)-Perform thorough inspections of equipment before delivery to ensure quality standards.
• Oversee the distribution of spare parts to customers and field teams.
• Manage the dispatching of equipment and spare parts efficiently.
• Provide on-site technical support to resolve equipment issues promptly.
• Maintaining Optimum Inventory in Warehouse
• Manage spare parts inventory and Annual Maintenance Contracts (AMC) to ensure customer satisfaction.
• Assist customers with warranty extension processes and related inquiries.
• Carry out mandatory services for machines under warranty & need to share the MIS of same
• Business Development of OEM after Sales & spares part Business Behavioral Skills:
• Strong communication skills - Verbal and Written
• Excellent negotiation and interpersonal skills.
• Solution oriented growth mindset
• Customer orientation and Business acumen
• Ability to work independently and as part of a team.
• Willingness to travel
experience
8show more