The Role: APS6 - Senior Program Officer/Team Leader
Location: Canberra, ACT or Brisbane, QLD
Start Date: ASAP
Contract Length: 6-12 months initial contract with possible extension
Pay: $65 - $70 per hour + super
Hours: Full time with hybrid model
About the role:As a Senior Program Officer, you will operate with limited direction to lead a team of Case Managers within the client. You are the bridge between complex legislation and real-world program administration, ensuring your team delivers accurate, evidence-based results while maintaining high-level stakeholder relationships.
Key Responsibilities:
- Lead, mentor, and motivate a team of Case Managers; take responsibility for the team’s output and professional development.
- Oversee daily operations, provide quality assurance for info requests, and handle escalated/complex policy enquiries.
- Ensure program administration stays consistent with current legislation and manage program agreements.
- Prepare high-quality briefs, reports, and correspondence for the Department.
- Build and maintain productive relationships with internal and external partners.
- Contribute to broader section planning and reporting processes.
Key capabilities include:
- Broad understanding of the Australian health system.
- Strong quantitative and qualitative skills to inform sound, evidence-based decision-making.
- Expert organisational skills to manage competing priorities and meet tight deadlines.
- Exceptional oral and written skills for drafting briefs and leading team collaborations.
- Ability to think strategically and innovatively to solve problems independently.
Eligibility:
- Candidates must be Australian citizens to be eligible to apply.
- Hold an active baseline clearance
Benefits of Contracting with Randstad:
- Access to benefits platforms with discounts at major retailers
- 3 weekly pay runs
- Exclusive access to roles before they go to market
- Employee assistance programme, including counselling services
If you would like to be considered for these roles, this is a great opportunity to tell Randstad about you. Please click “Apply Now” to submit your current resume.
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