about the company
Our client is a well-established general insurance provider headquartered in Singapore with a significant regional footprint. The organization delivers a comprehensive suite of general insurance products across various distribution channels, including retail, corporate, and bancassurance segments. They operate as a key subsidiary of a leading regional financial institution, leveraging an extensive banking network to provide integrated financial solutions to a diverse customer base. The corporate culture emphasizes high service standards, consumer trust, and the continuous expansion of market recognition through strategic partnerships.
about the job
The Assistant Manager plays a pivotal role in driving the growth and operational efficiency of the retail distribution division with a primary focus on bancassurance partnerships. This position involves overseeing standard operational processes, managing stakeholder relationships, and ensuring the effective delivery of strategic initiatives across multiple banking channels.
• Stakeholder Management: Coordinating regular performance cadences and building sustainable relationships with bank partners to ensure the alignment of operational goals.
• Reporting and Analysis: Overseeing the preparation and validation of sales performance, commission payouts, and operational metrics to maintain data accuracy and timely reporting.
• Initiative Implementation: Leading the execution and tracking of distribution initiatives designed to enhance bancassurance performance and optimize the customer journey.
• Business Development: Identifying emerging market trends and collaborative opportunities to propose practical business enhancements that drive portfolio growth.
• Governance and Compliance: Maintaining consistent adherence to regulatory requirements and internal audit standards while implementing necessary corrective actions for process improvement.
• Cross-functional Coordination: Liaising with underwriting, claims, and operations departments to streamline policy issuance and resolve escalated service delivery issues.
about the manager/team
You will report to the Division Head within a collaborative and professional environment that values operational standards and active partnership management. The team works closely with internal product specialists and external banking stakeholders to achieve collective distribution targets in a professional corporate setting.
skills and experience required
The following qualifications and experience are required for this position.
• Education: Degree or Diploma in Business, Finance, or a related discipline.
• Experience: 5 years of experience in bancassurance, insurance operations, or financial services partnership management.
• Technical Proficiency: Proficiency in Microsoft Excel, including the use of pivot tables and VLOOKUP, and familiarity with CRM systems.
• Analytical Skills: Capability to interpret sales data and commission structures to provide objective business insights.
• Communication: Effective interpersonal and communication skills for professional relationship management with bank stakeholders.
• Regulatory Knowledge: Knowledge of Singapore’s insurance regulatory environment and audit processes.
To apply online please use the 'apply' function, alternatively you may contact Hazel at +65 93884683. (EA: 94C3609/ R25158773)
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