Role Overview: Responsible for managing the full lifecycle of life policy servicing across diverse carrier networks. ...
Key responsibilities:
Process Management: Oversee and manage end-to-end policy servicing workflows involving multiple insurance carriers.
Reporting & Analysis: Execute quarterly cash value updates and meticulously prepare annual policy review documentation and packages.
Stakeholder Support: Deliver accurate, prompt, and professional assistance to internal consultants, policyholders (clients), and external banking partners.
Maintain accurate records of changes to in-force policies in the system.
Key requirements:
Diploma holder or above
Over 4 years of experience in policy administration
Familiar with life insurance products
Strong organisational skills with the ability to manage multiple priorities effectively.
Good command of both English and Chinese
show more
Role Overview: Responsible for managing the full lifecycle of life policy servicing across diverse carrier networks.
Key responsibilities:
Process Management: Oversee and manage end-to-end policy servicing workflows involving multiple insurance carriers.
Reporting & Analysis: Execute quarterly cash value updates and meticulously prepare annual policy review documentation and packages.
Stakeholder Support: Deliver accurate, prompt, and professional assistance to internal consultants, policyholders (clients), and external banking partners.
Maintain accurate records of changes to in-force policies in the system.
Key requirements:
Diploma holder or above
Over 4 years of experience in policy administration
Familiar with life insurance products
Strong organisational skills with the ability to manage multiple priorities effectively.
Good command of both English and Chinese
skills
policy admin, policy servicing, life insurance, HNW, policy administration
qualifications
Over 4 years of experience in policy administration
education
Bachelor Degree
share this job.
the application process.
See what comes ahead in the application process. Find out how we help you land that job.
1 of 8
apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
2 of 8
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
3 of 8
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
4 of 8
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
5 of 8
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
6 of 8
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
7 of 8
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
8 of 8
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.
Role Overview:You will oversee the end-to-end payment lifecycle, ensuring that both back-end processing and front-facing cashier services are executed with precision, speed, and a customer-centric focus.Key Responsibilities:Lead the Payment Operations team to deliver superior payment and cashier services that consistently exceed the expectations of both distributors and customers.Oversee the efficient processing of daily transactions and the resolution of
Role Overview:You will oversee the end-to-end payment lifecycle, ensuring that both back-end processing and front-facing cashier services are executed with precision, speed, and a customer-centric focus.Key Responsibilities:Lead the Payment Operations team to deliver superior payment and cashier services that consistently exceed the expectations of both distributors and customers.Oversee the efficient processing of daily transactions and the resolution of
Role Overview:You will oversee the end-to-end payment lifecycle, ensuring that both back-end processing and front-facing cashier services are executed with precision, speed, and a customer-centric focus.Key Responsibilities:Lead the Payment Operations team to deliver superior payment and cashier services that consistently exceed the expectations of both distributors and customers.Oversee the efficient processing of daily transactions and the resolution of
Role Overview:You will oversee the end-to-end payment lifecycle, ensuring that both back-end processing and front-facing cashier services are executed with precision, speed, and a customer-centric focus.Key Responsibilities:Lead the Payment Operations team to deliver superior payment and cashier services that consistently exceed the expectations of both distributors and customers.Oversee the efficient processing of daily transactions and the resolution of
about the company.My client is a leading insurance company and they are looking for Customer Service Advisor (Hotline) to join their winning team.about the job.Handle customer enquiries regarding activities related to underwriting, policy owner service or claims statusReport and escalate problems or potential crisis or complaints to superiors for service improvementWork closely with business partners to resolve complaints and proactive follow up with custo
about the company.My client is a leading insurance company and they are looking for Customer Service Advisor (Hotline) to join their winning team.about the job.Handle customer enquiries regarding activities related to underwriting, policy owner service or claims statusReport and escalate problems or potential crisis or complaints to superiors for service improvementWork closely with business partners to resolve complaints and proactive follow up with custo
let similar jobs come to you
We will keep you updated when we have similar job postings.
Thank you for subscribing to your personalised job alerts.