bilingual french ar specialist.

Job Type: 3-Month Contract (Temp-to-Perm)

Do you have experience managing business-to-business credit and collections?
Are you proficient with large ERP systems and intermediate Excel functions?
Are you fully bilingual in English and French with a passion for resolving customer disputes?

If this sounds like you, let’s talk!

Advantages
• Udemy: Unlimited free access to Udemy online courses through Randstad to continue growing your skillset.
• Competitive Pay: An hourly rate of $28.00 to $30.00, commensurate with your experience.
• Career Growth: A strong potential for permanent hire after the initial 3-month contract.
• Expert Support: Dedicated guidance from Randstad's specialized recruiters, who are industry experts here to support your career journey.
• Global Network: Connection to Randstad’s network of top-tier employers as a global leader in talent solutions.

Responsibilities
• Proactively connect with B2B customers in English and French via phone and email to secure payments, communicate account details, and resolve past-due balances.
• Investigate and resolve customer billing disputes by collaborating closely with AR Administrators and the Billing team to correct payment applications.
• Record all customer interactions detailed in PeopleSoft and perform monthly risk reviews with management to identify delinquent accounts.
• Partner with internal stakeholders, including Sales, IT, and Accounting, to optimize collection strategies, process adjustments, and improve overall root-cause claim reductions.
• Support the dedicated 1-800 customer service line to address inquiries regarding incorrect payment applications, account adjustments, and billing errors.
• Provide proactive communication to store locations regarding commercial business account transaction procedures and promote efficient payment methods like EFT.

Qualifications
• Language Skills: Mandatory full professional fluency in both English and French (verbal and written).
• Education & Experience: A business degree or college diploma in commerce/accounting, paired with a minimum of 2 years of related experience in AR and reconciliations.
• Technical Proficiency: Proven experience utilizing a large ERP system (such as PeopleSoft) alongside intermediate Microsoft Excel skills.
• Core Competencies: Strong negotiation, analytical, and problem-solving skills with a demonstrated ability to independently manage organizational deadlines.

Summary
If this job is for you, please contact ollie.somboontirdtana@randstad.ca

If you do not have the qualifications for this role but you have a minimum of 6 months of experience in Accounting and you are located in the Halton, KWC, or Guelph regions, please still reach out as we may have another role suitable for you.

As a global leader in talent solutions, Randstad is dedicated to matching exceptional professionals with thriving organizations. Our recruiters are specialized experts in the Finance and Accounting fields, committed to understanding your career goals and helping you achieve them. Take the next step in your professional journey and apply on our website or connect with our recruiting team today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.