Are you an e-commerce expert who sees the "big picture"? We are looking for a Merchandising Manager who understands that a great digital shop is built on both sales performance and brand love.
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In this dual-focus role, you won't just be moving products; you will be the architect of the consumer journey on our brand website. You will balance marketing storytelling with commercial data to ensure that when a customer visits us, they don't just see a product-they find a solution that improves their health and well-being.
Your Impact & Responsibilities
1. Elevate the Consumer Experience (Marketing Focus)
- Tell a Story: Drive and organize digital pages so they effectively showcase best sellers and key trends.
- Build Loyalty: Partner closely with SEO and CRM teams to ensure our brand is the first choice for consumers throughout their entire journey.
- Optimize the Journey: Analyse how consumers move through our site to improve engagement, conversion, and average basket value.
- Brief and Coordinate Content: Work with European Marketing and digital teams to ensure your categories are represented beautifully across all digital touchpoints.
2. Drive Commercial Growth (Sales Focus)
- Manage the "Digital Shelf": Take full responsibility for the performance of specific Personal Health categories within the European D2C team.
- Inventory & Planning: Collaborate with merchandising planning to ensure we have the right products in stock at the right time.
- Campaign Execution: Brief and execute digital campaigns, using data to make smart recommendations for future growth.
- Promotional Strategy: Identify and launch promotional activities that drive sales while protecting our profit margins.
- Operational Excellence: Ensure all product details-from pricing and categorization to upsell opportunities-are accurate and optimized for conversion.
3. Deliver cross-category impact
- Lead project(s)/assignment(s) that drive operational excellence and/or process improvement across different categories and markets - to be agreed based on capabilities/skills set