Are you a bridge-builder between business goals and digital innovation? Randstad Digital Switzerland is looking for a Senior Business Analyst Officer to support one of our prestigious international clients in their journey toward operational excellence and digital transformation.
In this role, you won't just analyze data; you will shape the strategies that drive efficiency and innovation across a global landscape.
Your Impact
As a Senior Business Analyst, you will report to the Department Director and serve as a key consultant across digital engagement, customer experience, and technical teams. Your mission is to maximize organizational efficiency through:
Process Optimization: Analyzing and designing internal business processes by leveraging industry best practices and emerging technologies.
Data-Driven Strategy: Collecting and interpreting complex data to build dashboards and performance metrics that inform high-level decision-making.
Requirement Engineering: Collaborating with project leads to elicit and document business needs, ensuring technical solutions align perfectly with organizational goals.
Strategic Representation: Acting as the voice of the business teams in international working groups and task forces.
Knowledge Leadership: Mentoring colleagues on business analysis methodologies and modern frameworks to strengthen internal capabilities.
What You Bring
We are looking for a professional who thrives in international environments and possesses a blend of technical certification and strategic mindset.
Education & Certifications:
University Degree in Business Administration, IT, Management, or a related field.
ITIL Certification (Essential).
AWS Certification (Essential).
Experience & Skills:
7+ Years of experience across business analysis, service management, and digital transformation.
International Exposure: Proven track record working in global environments (ideally bridging public and private sectors).
Technical Proficiency: Strong skills in JIRA, data presentation, and process optimization.
Agility: Deep knowledge of modern business analysis frameworks and a knack for learning new concepts quickly.
Languages: Native-level fluency in English. Proficiency in another European language is a significant advantage.
Why Randstad Digital?
At Randstad Digital, we connect talent with opportunities at the forefront of the digital revolution. By joining us, you gain access to high-impact projects, a network of industry experts, and the support of a global leader in talent fulfillment.
This role is based in Geneva and so we are only able to accept candidates based in Switzerland or from the EU.
...
