business development specialist strategy & performance management.

As part of the newly established Global Business Services (GBS) organization, structured into three pillars—Operations, Global Process Ownership, and Strategy & Performance Management—you will play a key role in shaping the future of GBS. Based in Lisbon, you will support the strategic development and expansion of GBS services, reporting directly to the Head of Strategy & Performance Management in Munich. 

• Act as a strategic advisor to the Head of GBS, supporting overarching GBS initiatives from PMO perfspective.


• Facilitate GBS board meetings and governance structures.


• Conduct trend scouting to identify new opportunities for GBS service expansion within the company.


• Translate business partner needs into innovative service concepts, offerings, or delivery models that create tangible value.


• Drive acquisition and onboarding of new functions and topics into the GBS scope.  


• Validate service ideas through well-structured business cases, assessing financial and strategic impact.


• Conduct feasibility studies, build business cases to demonstrate the financial and strategic value of potential scope expansions.


• Develop and continuously refine the GBS strategy, ensuring alignment and adherence across the organization.


• Position and pitch GBS as the preferred partner in response to internal RfPs (request for proposal), in close collaboration with Purchasing.


• Engage with key stakeholders on senior management level as well as the workers councils, to explore and validate expansion opportunities.


• Collaborate with the Continuous Improvement (CI) and the Digital Innovation team to transition strategic initiatives into actionable plans.


• Coordinate handover of ready-to-implement new projects to the Operation and Transition  team. 


• Create compelling presentation materials for senior executives, tailored to support strategic decision-making 

What we are looking for:

• Bachelor’s or Master’s degree in Business Administration, Economics, or a related field.


• 3–7 years of professional experience, ideally within a Consulting/Big4, Shared Services or GBS environment.


• Proven experience in business development, strategy, or transitions within a multinational context.


• Good understanding of end-to-end processes within a GBS environment.


• Excellent analytical skills with the ability to develop strategic recommendations and business cases.


• Fluent in English (mandatory); additional languages are a plus.


• Strong stakeholder management and communication skills, including experience engaging with senior leadership and employee representatives.


• Skilled in creating compelling presentation materials and confident in presenting to executive-level audiences.