business operation coordinator.

Are you a highly organized professional who thrives in a dynamic, small-team environment? Do you possess a unique blend of analytical thinking and exceptional customer service skills? We are seeking a dedicated Business Operation Coordinator to join a growing family-owned business in Concord. As a Business Operation Coordinator, you will be the heartbeat of the office, ensuring that daily operations run smoothly while providing top-tier support to both B2B and B2C clients. This is a multifaceted role within our business administration specialization, offering the opportunity to grow alongside a company that values intelligence, situational awareness, and a "wear many hats" mentality.

As a Business Operation Coordinator, you will report directly to the CEO and play a pivotal role in managing the intersection of inventory, finance, and client relations. This position is ideal for someone who is a quick learner and enjoys a fast-paced setting where no two days are the same. By joining this team through Randstad, you are connecting with a global leader in talent solutions. Our recruiters are experts in their fields and are dedicated to finding the perfect match between talented professionals and specialized roles in business administration.



Advantages
• Competitive salary range of $40,000 – $60,000 based on experience.
• Health Spending Account (HSA) coverage for family members.
• Standard 4% vacation pay and stable Monday to Friday schedule (9:30 AM – 5:00 PM).
• Opportunity for a salary review and increase following a 6-month performance evaluation.
• Career growth potential within a growing company that values internal development.
• Direct mentorship from the CEO in a professional yet familial office atmosphere.
• Secure, permanent placement within the business administration field.

Responsibilities
Responsibilities
• Manage daily business operations by coordinating between the front office and the warehouse to ensure seamless order fulfillment.
• Act as the primary point of contact for customer support, handling inquiries from both B2B and B2C clients with professionalism and care.
• Oversee inventory management using CIN7, ensuring stock levels are accurate and reflecting real-time data for the sales team.
• Perform accurate transaction entries and basic bookkeeping tasks within QuickBooks Online (QBO) to support the company’s financial health.
• Support e-commerce operations by monitoring activities on platforms such as Amazon and Shopify.
• Provide administrative assistance to the CEO, including managing correspondence and maintaining organized digital and physical filing systems.
• Utilize Gorgias or similar helpdesk tools to streamline customer service workflows and improve response times.
• Adapt to the evolving needs of a small business, taking on miscellaneous tasks to support the 8-member team during a period of growth and relocation.

Qualifications
• Diploma or degree in Business, Accounting, Operations, or a related field (or equivalent professional experience).
• Proven experience in a customer service or operational support role.
• Basic understanding of accounting principles or bookkeeping practices.
• Proficiency in QuickBooks Online (QBO) is considered a significant asset.
• Experience with inventory software (e.g., CIN7) and e-commerce platforms (Shopify, Amazon) is highly preferred.
• Fluency in Korean is a strong asset; additional Asian languages are a plus.
• Valid Ontario G driver’s license is preferred.
• Ability to work 100% in-office at the Concord location.

Summary
We invite you to take the next step in your career by applying for this exciting Business Operation Coordinator role. At Randstad, we are your partner for talent, helping you build a successful career that offers professional fulfillment. If this position isn't the perfect fit, reach out to us to explore other opportunities that match your ambitions!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.