16 jobs found in Manitoba

filter3
clear all
    • winnipeg, manitoba
    • permanent
    • $42,000 - $50,000 per year
    Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth in Downtown Vancouver? *please note that currently, you will be asked to work from home* Are you eager to learn new skills, enjoy fast-paced environments and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with us January 6th at our Downtown Vancouver office. *please note that currently, you will be asked to work from home*If you:-have experience in call center, hospitality, retail, customer service AND are French bilingual - we want to hear from you today!!As a customer service representative you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.Your main duties will be:- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teamsOur hours of operations are M-F between 7:30am to 4:00pm. Please note training hours are 8:30am to 5:00pmThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Advantages- Competitive salary $42 - 52k depending on experience- Based in Downtown Vancouver (however currently, you will be required to work from home)- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (health benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hours- January 6th start date Responsibilities- Fluently bilingual in French & English is a MUST have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Must be able to start on the given start date- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email "French Bilingual Mortgage Role":sophie.hickles@randstad.caThank you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth in Downtown Vancouver? *please note that currently, you will be asked to work from home* Are you eager to learn new skills, enjoy fast-paced environments and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with us January 6th at our Downtown Vancouver office. *please note that currently, you will be asked to work from home*If you:-have experience in call center, hospitality, retail, customer service AND are French bilingual - we want to hear from you today!!As a customer service representative you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.Your main duties will be:- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teamsOur hours of operations are M-F between 7:30am to 4:00pm. Please note training hours are 8:30am to 5:00pmThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Advantages- Competitive salary $42 - 52k depending on experience- Based in Downtown Vancouver (however currently, you will be required to work from home)- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (health benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Great working hours- January 6th start date Responsibilities- Fluently bilingual in French & English is a MUST have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Must be able to start on the given start date- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to sophie.hickles@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email "French Bilingual Mortgage Role":sophie.hickles@randstad.caThank you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • brandon, manitoba
    • permanent
    • $15.00 per hour
    Are you a customer service representative looking for a new opportunity within the retail/fashion space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team, working from home permanently in Manitoba or Saskatchewan. This role is a full time permanent position with an ASAP start date. **Please note, this role is working from home permanently in Manitoba or Saskatchewan and will require a hard-wired Internet connection (via an Ethernet and/or LAN cable)**The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, requiring fully open availability 24/7. You will be scheduled to work 42.5 hours a week, 5 days a week. There is a lot of optional overtime if desired.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Guaranteed 42.5 hours a week- Permanently working from home from Manitoba and/or Saskatchewan- Full time permanent role- ASAP start date- Working as part of a super friendly and cohesive team- $15.00/hourly - Equipment provided- Accumulate vacation from the 3rd month of hiring- Immediate access to medical care service- Social benefits after 6 months (medication, dental, vision, life insurance plans and travel) - Work attendance bonus of $ 500 for 6 months of continuous service (conditions apply)Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including- Well organized and motivated- Must be comfortable working from home permanently in Manitoba or SaskatchewanSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a customer service representative looking for a new opportunity within the retail/fashion space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team, working from home permanently in Manitoba or Saskatchewan. This role is a full time permanent position with an ASAP start date. **Please note, this role is working from home permanently in Manitoba or Saskatchewan and will require a hard-wired Internet connection (via an Ethernet and/or LAN cable)**The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, requiring fully open availability 24/7. You will be scheduled to work 42.5 hours a week, 5 days a week. There is a lot of optional overtime if desired.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Guaranteed 42.5 hours a week- Permanently working from home from Manitoba and/or Saskatchewan- Full time permanent role- ASAP start date- Working as part of a super friendly and cohesive team- $15.00/hourly - Equipment provided- Accumulate vacation from the 3rd month of hiring- Immediate access to medical care service- Social benefits after 6 months (medication, dental, vision, life insurance plans and travel) - Work attendance bonus of $ 500 for 6 months of continuous service (conditions apply)Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including- Well organized and motivated- Must be comfortable working from home permanently in Manitoba or SaskatchewanSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • winnipeg, manitoba
    • contract
    Randstad is Hiring a Call Center and Customer Service Representative for a company in Manitoba. Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of December 13, 2021Industry: professional services (Financial, HR, and Healthcare)Pay rate:- $15/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in Manitoba)When?- Training starts December 13, 2021Hours of Operation:Monday - Friday 8am - 8pm ESTAdvantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $15/hour Start date: December 13, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring a Call Center and Customer Service Representative for a company in Manitoba. Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of December 13, 2021Industry: professional services (Financial, HR, and Healthcare)Pay rate:- $15/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in Manitoba)When?- Training starts December 13, 2021Hours of Operation:Monday - Friday 8am - 8pm ESTAdvantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $15/hour Start date: December 13, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • winnipeg, manitoba
    • permanent
    CASCADESFounded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees, who work in more than 90 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products  that customers have come to rely on. CASCADES CONTAINERBOARD PACKAGINGThe Containerboard Packaging Group, a division of Cascades, is the largest containerboard producer in Canada, and is also a top converter of corrugated products in the country. The Group manufactures a wide range of products made from recycled fibres for its North American customers in the food, beverage and consumer products sectors, among many others. The Division, which employs close to 3,400 people, owns six containerboard mills and nineteen corrugated products plants in Canada and the United States.Your challenge!Reporting to the Customer Service Supervisor, the  Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You initiate the creation of material delivery documents in a way that respects your business partners' ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Individual responsibilities Accountable Ensure fast and efficient handling of the need or order so as to satisfy the customer or supplier Follow up on the order or need, from handling to delivery or conclusion Responsible Perform real-time order entry and apply customer service procedures and standards Document your customer or supplier files based on customer service processes and business rules Create and maintain professional relationships with your customers and business partners Solve any issues, manage complaints and inquiries, escalate to your supervisor or inform stakeholders when necessary Establish the level of an order or break down orders or needs in accordance with business rules Validate the status of orders or material supplies and communicate it to customers or suppliers Place orders according to customer consignment and replenishment inventory levels Apply discounts and surcharges as required Inform stakeholders in cases of changes in orders or material supplies in relation to the production order status Ensure the accuracy of prices and order data, or customer or supplier material supply in the system Initiate the creation of order delivery documents in compliance with the capacities and coordinate shipments and transport usage in an optimal and economic way Update customer on inventory status, delivery dates and other specific material order or supply requirements. Manage backorder processing, in accordance with guidelines Create returns (follow up on the order or need, from handling to delivery or conclusion) Experiences and strengths DEC (college diploma) in administration and/or operations management or equivalent experience 2 to 5 years of relevant experience in a manufacturing sector Proficiency with various computer tools including Microsoft Office and SAP Proficiency in French and English that allows you to express yourself clearly and concisely Ability to act and react quickly while working on a number of files at the same time Collaborative spirit needed to work closely with all team members Customer-centric approach and excellent communication and listening skills Ability to work independently Ability to adapt quickly and a high level of agility in order to respond to the various stakeholders’ needs Ability to develop a deep understanding of the operational context, customer businesses and Cascades' value proposition Interest in problem solving, ability to self prioritize daily tasks and work in a fast-paced environment Ability to multi-task and provide multi-service support (phone, email, online systems) Exemplary rigour in carrying out your responsibilities Core competencies defined for this jobClient-focusFlexibility and ability to adaptRigourActive listeningAutonomyAction-based focusCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.Use of the masculine in our communications refers equally to both men and women. 
    CASCADESFounded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees, who work in more than 90 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products  that customers have come to rely on. CASCADES CONTAINERBOARD PACKAGINGThe Containerboard Packaging Group, a division of Cascades, is the largest containerboard producer in Canada, and is also a top converter of corrugated products in the country. The Group manufactures a wide range of products made from recycled fibres for its North American customers in the food, beverage and consumer products sectors, among many others. The Division, which employs close to 3,400 people, owns six containerboard mills and nineteen corrugated products plants in Canada and the United States.Your challenge!Reporting to the Customer Service Supervisor, the  Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You initiate the creation of material delivery documents in a way that respects your business partners' ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Individual responsibilities Accountable Ensure fast and efficient handling of the need or order so as to satisfy the customer or supplier Follow up on the order or need, from handling to delivery or conclusion Responsible Perform real-time order entry and apply customer service procedures and standards Document your customer or supplier files based on customer service processes and business rules Create and maintain professional relationships with your customers and business partners Solve any issues, manage complaints and inquiries, escalate to your supervisor or inform stakeholders when necessary Establish the level of an order or break down orders or needs in accordance with business rules Validate the status of orders or material supplies and communicate it to customers or suppliers Place orders according to customer consignment and replenishment inventory levels Apply discounts and surcharges as required Inform stakeholders in cases of changes in orders or material supplies in relation to the production order status Ensure the accuracy of prices and order data, or customer or supplier material supply in the system Initiate the creation of order delivery documents in compliance with the capacities and coordinate shipments and transport usage in an optimal and economic way Update customer on inventory status, delivery dates and other specific material order or supply requirements. Manage backorder processing, in accordance with guidelines Create returns (follow up on the order or need, from handling to delivery or conclusion) Experiences and strengths DEC (college diploma) in administration and/or operations management or equivalent experience 2 to 5 years of relevant experience in a manufacturing sector Proficiency with various computer tools including Microsoft Office and SAP Proficiency in French and English that allows you to express yourself clearly and concisely Ability to act and react quickly while working on a number of files at the same time Collaborative spirit needed to work closely with all team members Customer-centric approach and excellent communication and listening skills Ability to work independently Ability to adapt quickly and a high level of agility in order to respond to the various stakeholders’ needs Ability to develop a deep understanding of the operational context, customer businesses and Cascades' value proposition Interest in problem solving, ability to self prioritize daily tasks and work in a fast-paced environment Ability to multi-task and provide multi-service support (phone, email, online systems) Exemplary rigour in carrying out your responsibilities Core competencies defined for this jobClient-focusFlexibility and ability to adaptRigourActive listeningAutonomyAction-based focusCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.Use of the masculine in our communications refers equally to both men and women. 
    • winnipeg, manitoba
    • permanent
    CASCADES Fondée en 1964, Cascades œuvre dans les domaines de la fabrication, de la transformation et de la commercialisation de produits d’emballage et de papiers composés principalement de fibres recyclées. Cascades compte 11 000 femmes et hommes travaillant dans plus de 90 unités d’exploitation situées en Amérique du Nord et en Europe. Sa philosophie de gestion, son expérience d’un demi-siècle dans le recyclage ainsi que ses efforts soutenus en recherche et développement sont autant de forces qui lui permettent de créer des produits novateurs pour ses clients. CASCADES EMBALLAGE CARTON-CAISSELe Groupe Emballage carton-caisse, une division de Cascades, est le premier producteur de cartons-caisses au Canada, en plus d’être l’un des plus importants transformateurs de cartonnage ondulé au pays. Le Groupe fabrique une vaste gamme de produits à partir de fibres recyclées pour une clientèle nord-américaine dans une variété d’industries dont celles de l’alimentation, des boissons et des produits de consommation. La division, qui emploie près de 3 400 personnes, possède six usines de fabrication de cartons-caisses et dix-neuf usines de transformation de cartonnage ondulé au Canada et aux États-Unis.Votre défi!Sous la supervision du superviseur, Service à la clientèle, la représentante ou le représentant, Service à la clientèle a pour mission de veiller à ce que tous les appels, courriels et commandes entrants soient pris en charge rapidement et se transposent efficacement dans les activités quotidiennes pour assurer la prestation d’un service à la clientèle exceptionnel. Vous saisissez les commandes et documentez les dossiers clients conformément aux procédures, règles et normes en vigueur. Vous résolvez tous problèmes ou modifications de commande en collaborant avec les intervenants clés. Vous initiez la création de documents de livraisons de matières de manière à respecter la capacité de vos partenaires d’affaires à répondre à la demande. Enfin, vous offrez un service de qualité supérieure à l’ensemble de vos clients et fournisseurs en leur offrant des solutions personnalisées ciblant leurs besoins et garantissant leur satisfaction afin de maximiser les ventes et la rentabilité de l’entreprise. Vos responsabilités Imputable D’assurer une prise en charge rapide et efficace du besoin ou de la commande de manière à donner satisfaction à la clientèle ou au fournisseur D’effectuer le suivi de la commande ou du besoin, de la prise en charge jusqu’à la livraison ou la conclusion Responsable Effectuer la saisie de commande en temps réel et d’appliquer les procédures et les normes du service à la clientèle Documenter vos dossiers client ou fournisseur conformément au processus et aux règles d’affaires du service à la clientèle Créer et entretenir des liens professionnels avec vos clients et partenaires d’affaires Résoudre tout problème, gérer les plaintes et les demandes d’information, soumettre les problèmes à son supérieur ou informer les intervenants au besoin Assurer le nivellement de la commande ou la ventilation de commandes ou de besoins conformément aux règles d’affaires Valider et communiquer le statut de commande ou de l’offre de matières aux clients ou aux fournisseurs Effectuer les commandes selon les niveaux d’inventaire des consignations client et du réapprovisionnement Appliquer les rabais et les surcharges, au besoin Informer les parties prenantes dans les cas de modifications de commandes ou d’offres de matières par rapport aux statuts d’ordre de production Assurer l’exactitude des prix et des données de commande ou d’offre de matières des clients ou des fournisseurs au système Initier la création de document de livraison de commandes dans le respect des capacités et de coordonner les expéditions et l’utilisation du transport de façon optimale et économique Informer le client sur l’état de ses inventaires, les dates de livraisons et autres exigences spécifiques de commande ou d’offre de matières Gérer le traitement des commandes en souffrance en fonction des lignes directrices Émettre des retours (faire le suivi de la commande ou du besoin, de la prise en charge jusqu’à la livraison ou la conclusion) Votre bagage et vos forces Un diplôme collégial en administration ou en gestion des opérations, ou une expérience équivalente De 2 à 5 ans d’expérience pertinente dans le secteur manufacturier La maîtrise des outils informatiques, dont la suite Microsoft Office et SAP Une maîtrise du français et de l’anglais qui permet de s’exprimer de façon claire et concise La capacité d’agir et de réagir rapidement tout en menant plusieurs dossiers de front L’esprit de collaboration nécessaire pour travailler étroitement avec tous les membres de l’équipe Une approche axée sur le client et d’excellentes aptitudes à la communication doublée d’une grande écoute Une grande autonomie La capacité de s’adapter rapidement, ainsi qu’une grande agilité permettant de s’adapter aux besoins des différentes parties prenantes La capacité de développer une fine compréhension du contexte opérationnel, des entreprises clientes et de la proposition de valeur de Cascades Un intérêt pour la résolution de problèmes, la capacité d’établir la priorité des tâches courantes et de travailler dans un milieu où les activités se déroulent à un rythme rapide La capacité de mener plusieurs tâches de front et d’offrir du soutien multiservice (téléphone, courriel, systèmes en ligne) Une rigueur exemplaire dans l’exécution de vos responsabilités Compétences comportementales reliées à ce posteOrientation clientFlexibilité et capacité d’adaptationRigueurÉcoute activeAutonomieOrientation vers l’actionCascades croit au succès d’une organisation inclusive qui valorise la diversité au sein de son équipe. Elle considérera avec équité toutes les personnes qualifiées pour ce poste.L'emploi du masculin dans nos communications désigne autant les hommes que les femmes.  
    CASCADES Fondée en 1964, Cascades œuvre dans les domaines de la fabrication, de la transformation et de la commercialisation de produits d’emballage et de papiers composés principalement de fibres recyclées. Cascades compte 11 000 femmes et hommes travaillant dans plus de 90 unités d’exploitation situées en Amérique du Nord et en Europe. Sa philosophie de gestion, son expérience d’un demi-siècle dans le recyclage ainsi que ses efforts soutenus en recherche et développement sont autant de forces qui lui permettent de créer des produits novateurs pour ses clients. CASCADES EMBALLAGE CARTON-CAISSELe Groupe Emballage carton-caisse, une division de Cascades, est le premier producteur de cartons-caisses au Canada, en plus d’être l’un des plus importants transformateurs de cartonnage ondulé au pays. Le Groupe fabrique une vaste gamme de produits à partir de fibres recyclées pour une clientèle nord-américaine dans une variété d’industries dont celles de l’alimentation, des boissons et des produits de consommation. La division, qui emploie près de 3 400 personnes, possède six usines de fabrication de cartons-caisses et dix-neuf usines de transformation de cartonnage ondulé au Canada et aux États-Unis.Votre défi!Sous la supervision du superviseur, Service à la clientèle, la représentante ou le représentant, Service à la clientèle a pour mission de veiller à ce que tous les appels, courriels et commandes entrants soient pris en charge rapidement et se transposent efficacement dans les activités quotidiennes pour assurer la prestation d’un service à la clientèle exceptionnel. Vous saisissez les commandes et documentez les dossiers clients conformément aux procédures, règles et normes en vigueur. Vous résolvez tous problèmes ou modifications de commande en collaborant avec les intervenants clés. Vous initiez la création de documents de livraisons de matières de manière à respecter la capacité de vos partenaires d’affaires à répondre à la demande. Enfin, vous offrez un service de qualité supérieure à l’ensemble de vos clients et fournisseurs en leur offrant des solutions personnalisées ciblant leurs besoins et garantissant leur satisfaction afin de maximiser les ventes et la rentabilité de l’entreprise. Vos responsabilités Imputable D’assurer une prise en charge rapide et efficace du besoin ou de la commande de manière à donner satisfaction à la clientèle ou au fournisseur D’effectuer le suivi de la commande ou du besoin, de la prise en charge jusqu’à la livraison ou la conclusion Responsable Effectuer la saisie de commande en temps réel et d’appliquer les procédures et les normes du service à la clientèle Documenter vos dossiers client ou fournisseur conformément au processus et aux règles d’affaires du service à la clientèle Créer et entretenir des liens professionnels avec vos clients et partenaires d’affaires Résoudre tout problème, gérer les plaintes et les demandes d’information, soumettre les problèmes à son supérieur ou informer les intervenants au besoin Assurer le nivellement de la commande ou la ventilation de commandes ou de besoins conformément aux règles d’affaires Valider et communiquer le statut de commande ou de l’offre de matières aux clients ou aux fournisseurs Effectuer les commandes selon les niveaux d’inventaire des consignations client et du réapprovisionnement Appliquer les rabais et les surcharges, au besoin Informer les parties prenantes dans les cas de modifications de commandes ou d’offres de matières par rapport aux statuts d’ordre de production Assurer l’exactitude des prix et des données de commande ou d’offre de matières des clients ou des fournisseurs au système Initier la création de document de livraison de commandes dans le respect des capacités et de coordonner les expéditions et l’utilisation du transport de façon optimale et économique Informer le client sur l’état de ses inventaires, les dates de livraisons et autres exigences spécifiques de commande ou d’offre de matières Gérer le traitement des commandes en souffrance en fonction des lignes directrices Émettre des retours (faire le suivi de la commande ou du besoin, de la prise en charge jusqu’à la livraison ou la conclusion) Votre bagage et vos forces Un diplôme collégial en administration ou en gestion des opérations, ou une expérience équivalente De 2 à 5 ans d’expérience pertinente dans le secteur manufacturier La maîtrise des outils informatiques, dont la suite Microsoft Office et SAP Une maîtrise du français et de l’anglais qui permet de s’exprimer de façon claire et concise La capacité d’agir et de réagir rapidement tout en menant plusieurs dossiers de front L’esprit de collaboration nécessaire pour travailler étroitement avec tous les membres de l’équipe Une approche axée sur le client et d’excellentes aptitudes à la communication doublée d’une grande écoute Une grande autonomie La capacité de s’adapter rapidement, ainsi qu’une grande agilité permettant de s’adapter aux besoins des différentes parties prenantes La capacité de développer une fine compréhension du contexte opérationnel, des entreprises clientes et de la proposition de valeur de Cascades Un intérêt pour la résolution de problèmes, la capacité d’établir la priorité des tâches courantes et de travailler dans un milieu où les activités se déroulent à un rythme rapide La capacité de mener plusieurs tâches de front et d’offrir du soutien multiservice (téléphone, courriel, systèmes en ligne) Une rigueur exemplaire dans l’exécution de vos responsabilités Compétences comportementales reliées à ce posteOrientation clientFlexibilité et capacité d’adaptationRigueurÉcoute activeAutonomieOrientation vers l’actionCascades croit au succès d’une organisation inclusive qui valorise la diversité au sein de son équipe. Elle considérera avec équité toutes les personnes qualifiées pour ce poste.L'emploi du masculin dans nos communications désigne autant les hommes que les femmes.  
    • winnipeg, manitoba
    • permanent
    • $15.00 per hour
    Are you a customer service representative looking for a new opportunity within the retail/fashion space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team, working from home permanently in Manitoba or Saskatchewan. This role is a full time permanent position with an ASAP start date. **Please note, this role is working from home permanently in Manitoba or Saskatchewan and will require a hard-wired Internet connection (via an Ethernet and/or LAN cable)**The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, requiring fully open availability 24/7. You will be scheduled to work 42.5 hours a week, 5 days a week. There is a lot of optional overtime if desired.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Guaranteed 42.5 hours a week- Permanently working from home from Manitoba and/or Saskatchewan- Full time permanent role- ASAP start date- Working as part of a super friendly and cohesive team- $15.00/hourly - Equipment provided- Accumulate vacation from the 3rd month of hiring- Immediate access to medical care service- Social benefits after 6 months (medication, dental, vision, life insurance plans and travel) - Work attendance bonus of $ 500 for 6 months of continuous service (conditions apply)Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including- Well organized and motivated- Must be comfortable working from home permanently in Manitoba or SaskatchewanSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a customer service representative looking for a new opportunity within the retail/fashion space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team, working from home permanently in Manitoba or Saskatchewan. This role is a full time permanent position with an ASAP start date. **Please note, this role is working from home permanently in Manitoba or Saskatchewan and will require a hard-wired Internet connection (via an Ethernet and/or LAN cable)**The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, requiring fully open availability 24/7. You will be scheduled to work 42.5 hours a week, 5 days a week. There is a lot of optional overtime if desired.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Guaranteed 42.5 hours a week- Permanently working from home from Manitoba and/or Saskatchewan- Full time permanent role- ASAP start date- Working as part of a super friendly and cohesive team- $15.00/hourly - Equipment provided- Accumulate vacation from the 3rd month of hiring- Immediate access to medical care service- Social benefits after 6 months (medication, dental, vision, life insurance plans and travel) - Work attendance bonus of $ 500 for 6 months of continuous service (conditions apply)Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including- Well organized and motivated- Must be comfortable working from home permanently in Manitoba or SaskatchewanSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • winnipeg, manitoba
    • permanent
    Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hour + 1$ when the objectives are achievedLocation: Anywhere in ManitobaHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : December 6th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Manitoba"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: December 6th, 2021Pay Rate: $16.83/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hour + 1$ when the objectives are achievedLocation: Anywhere in ManitobaHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : December 6th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Manitoba"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: December 6th, 2021Pay Rate: $16.83/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • winnipeg, manitoba
    • permanent
    Êtes-vous passionné d'aider les gens? Vous aimez résoudre des problèmes et être créatif avec des solutions techniques ? Êtes-vous bilingue en anglais et en français? Si vous avez répondu oui à ces questions, nous vous recherchons pour rejoindre une équipe dynamique dans la région du Manitoba.Il s'agit d'un poste permanent à temps plein à titre de représentant du soutien technique bilingue (anglais / français). Ce poste est à distance - travail à domicile. C'est votre chance d'utiliser votre expérience de service à la clientèle dans un cadre d'entreprise et de franchir une nouvelle étape dans votre carrière !Salaire : 16,83 $/heure + 1$ de bonus lorsque les objectifs sont atteintsLieu : Manitoba (RGT)Heures: Doit être disponible pour travailler des heures de rotation entre le lundi et le dimanche, de 7h00 à 23h00*vous aurez à travailler 5 quarts de travail entre le lundi et le dimanche, entre 37,5-40 heures/semaine, avec 2 jours de congé.Date de début : le 6 décembre 2021En tant que représentant du support technique bilingue, vous apporterez des solutions aux demandes des clients tout en restant courtois et empathique envers leurs préoccupations.Responsabilités et devoirs:- Environnement de centre d'appels entrants (travail à domicile)- Résolution de problèmes et conseils de dépannage avec les clients par téléphone, chat ou par e-mail- Expliquer les détails et les processus aux clients par téléphone, e-mail ou chat pour résoudre leurs questions ou préoccupations- Saisie des données dans les profils clients- Créer une expérience chaleureuse et agréable pour les clients- Escalader les plaintes des clients et/ou les appels à votre responsable si nécessaire- Avoir un état d'esprit de résolution 1 appelAvantagesVoici les avantages dont vous pouvez bénéficier en tant que représentant du soutien technique bilingue en Ontario :- Travailler avec une entreprise mondiale de premier plan- Emploi permanent à temps plein- Travaillez dans le confort de votre foyer - poste à distance permanent- Bonne culture du travail- Possibilités d'évolution de carrière- Matériel fourni par l'entreprise- Régime d'avantages sociauxResponsabilités- Environnement de centre d'appels entrants (travail à domicile)- Résolution de problèmes et conseils de dépannage avec les clients par téléphone, chat ou par e-mail- Expliquer les détails et les processus aux clients par téléphone, e-mail ou chat pour résoudre leurs questions ou préoccupations- Saisie des données dans les profils clients- Créer une expérience chaleureuse et agréable pour les clients- Escalader les plaintes des clients et/ou les appels à votre responsable si nécessaire- Avoir un état d'esprit de résolution 1 appelQualificationsVoici les qualifications que vous devez posséder pour répondre aux exigences en tant qu'agent de soutien technique bilingue :- Excellentes compétences en communication en anglais et en français, à l'oral et à l'écrit- Une première expérience en service client est requise- Solides compétences en résolution de problèmes- Sens de la technologie et connaissance pratique de l'informatique- Temps plein et disponibilité flexible- Connexion Internet filaire (câble Ethernet)Intéressé? Appliquer maintenant.Voici comment postuler :- soumettre votre candidature directementOU ALORS- envoyez votre CV directement à trisha.ghia@randstad.ca/riya.gupta@randstad.ca avec le sujet « TSR bilingue - Manitoba »Aussi, si vous connaissez des personnes intéressées par des postes similaires, n'hésitez pas à leur fournir nos coordonnées ; il nous fera plaisir de les aider!Nous sommes impatients de discuter de cette opportunité avec vous.humain en avant.SommaireReprésentant du soutien technique bilingue (anglais et français)Date de début : le 6 décembre 2021Taux de rémunération : 16,83 $/heure + 1$ de bonus lorsque les objectifs sont atteintsDisponibilité : du lundi au dimanche de 7h à 23h (quarts de rotation)Randstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    Êtes-vous passionné d'aider les gens? Vous aimez résoudre des problèmes et être créatif avec des solutions techniques ? Êtes-vous bilingue en anglais et en français? Si vous avez répondu oui à ces questions, nous vous recherchons pour rejoindre une équipe dynamique dans la région du Manitoba.Il s'agit d'un poste permanent à temps plein à titre de représentant du soutien technique bilingue (anglais / français). Ce poste est à distance - travail à domicile. C'est votre chance d'utiliser votre expérience de service à la clientèle dans un cadre d'entreprise et de franchir une nouvelle étape dans votre carrière !Salaire : 16,83 $/heure + 1$ de bonus lorsque les objectifs sont atteintsLieu : Manitoba (RGT)Heures: Doit être disponible pour travailler des heures de rotation entre le lundi et le dimanche, de 7h00 à 23h00*vous aurez à travailler 5 quarts de travail entre le lundi et le dimanche, entre 37,5-40 heures/semaine, avec 2 jours de congé.Date de début : le 6 décembre 2021En tant que représentant du support technique bilingue, vous apporterez des solutions aux demandes des clients tout en restant courtois et empathique envers leurs préoccupations.Responsabilités et devoirs:- Environnement de centre d'appels entrants (travail à domicile)- Résolution de problèmes et conseils de dépannage avec les clients par téléphone, chat ou par e-mail- Expliquer les détails et les processus aux clients par téléphone, e-mail ou chat pour résoudre leurs questions ou préoccupations- Saisie des données dans les profils clients- Créer une expérience chaleureuse et agréable pour les clients- Escalader les plaintes des clients et/ou les appels à votre responsable si nécessaire- Avoir un état d'esprit de résolution 1 appelAvantagesVoici les avantages dont vous pouvez bénéficier en tant que représentant du soutien technique bilingue en Ontario :- Travailler avec une entreprise mondiale de premier plan- Emploi permanent à temps plein- Travaillez dans le confort de votre foyer - poste à distance permanent- Bonne culture du travail- Possibilités d'évolution de carrière- Matériel fourni par l'entreprise- Régime d'avantages sociauxResponsabilités- Environnement de centre d'appels entrants (travail à domicile)- Résolution de problèmes et conseils de dépannage avec les clients par téléphone, chat ou par e-mail- Expliquer les détails et les processus aux clients par téléphone, e-mail ou chat pour résoudre leurs questions ou préoccupations- Saisie des données dans les profils clients- Créer une expérience chaleureuse et agréable pour les clients- Escalader les plaintes des clients et/ou les appels à votre responsable si nécessaire- Avoir un état d'esprit de résolution 1 appelQualificationsVoici les qualifications que vous devez posséder pour répondre aux exigences en tant qu'agent de soutien technique bilingue :- Excellentes compétences en communication en anglais et en français, à l'oral et à l'écrit- Une première expérience en service client est requise- Solides compétences en résolution de problèmes- Sens de la technologie et connaissance pratique de l'informatique- Temps plein et disponibilité flexible- Connexion Internet filaire (câble Ethernet)Intéressé? Appliquer maintenant.Voici comment postuler :- soumettre votre candidature directementOU ALORS- envoyez votre CV directement à trisha.ghia@randstad.ca/riya.gupta@randstad.ca avec le sujet « TSR bilingue - Manitoba »Aussi, si vous connaissez des personnes intéressées par des postes similaires, n'hésitez pas à leur fournir nos coordonnées ; il nous fera plaisir de les aider!Nous sommes impatients de discuter de cette opportunité avec vous.humain en avant.SommaireReprésentant du soutien technique bilingue (anglais et français)Date de début : le 6 décembre 2021Taux de rémunération : 16,83 $/heure + 1$ de bonus lorsque les objectifs sont atteintsDisponibilité : du lundi au dimanche de 7h à 23h (quarts de rotation)Randstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    • winnipeg, manitoba
    • contract
    Randstad is Hiring a Call Center and Customer Service Representative for a company in Manitoba. Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of December 13, 2021Industry: professional services (Financial, HR, and Healthcare)Pay rate:- $15/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in Manitoba)When?- Training starts December 13, 2021Hours of Operation:Monday - Friday 8am - 8pm ESTAdvantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $15/hour Start date: December 13, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring a Call Center and Customer Service Representative for a company in Manitoba. Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of December 13, 2021Industry: professional services (Financial, HR, and Healthcare)Pay rate:- $15/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in Manitoba)When?- Training starts December 13, 2021Hours of Operation:Monday - Friday 8am - 8pm ESTAdvantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $15/hour Start date: December 13, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • winnipeg, manitoba
    • contract
    Randstad is Hiring a Call Center and Customer Service Representative for a company in Manitoba. Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of November 29, 2021Industry: professional services (Financial, HR, and Healthcare)Pay rate:- $15/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in Manitoba)When?- Training starts November 29, 2021Hours of Operation:Monday - Friday 8am - 8pm ESTAdvantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $15/hour Start date: November 29th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring a Call Center and Customer Service Representative for a company in Manitoba. Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of November 29, 2021Industry: professional services (Financial, HR, and Healthcare)Pay rate:- $15/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in Manitoba)When?- Training starts November 29, 2021Hours of Operation:Monday - Friday 8am - 8pm ESTAdvantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $15/hour Start date: November 29th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • winnipeg, manitoba
    • permanent
    Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of December 6th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts December 6th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of December 6th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourHere's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? Do you enjoy working from the comfort of your Home! If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of December 6th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts December 6th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!-Work from the comfort of your Home from Day 1Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of December 6th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourHere's how you can apply:- Email your CV to Prerna @ prerna.gupta@randstad.ca with subject line "Bilingual CSR "- Apply directly on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • winnipeg, manitoba
    • permanent
    Randstad recrute un représentant bilingue du service à la clientèle pour une entreprise du secteur financier!Vous souhaitez faire carrière en centre d'appels ? Le secteur financier vous intéresse ? Êtes-vous parfaitement bilingue en anglais et en français? Êtes-vous disponible à temps plein? Aimez-vous travailler dans le confort de votre maison? Si vous avez répondu « oui » à l'une des questions ci-dessus, cette opportunité est pour vous !C'est votre opportunité de travailler dans un centre d'appels en pleine croissance au Canada, d'utiliser votre expérience et d'aimer travailler dans une culture riche !Opportunité permanente et à temps plein à partir du 6 décembre 2021Quoi (titre du poste) ?- Représentant du service à la clientèle bilingue (réglage du centre d'appels)Où?- Travail à domicile Quand ?- Début de la formation le 6 décembre 2021Heures d'ouverture:Lundi dimanche7h00 - 23h00 (quarts de rotation)Salaire:$17/heureAvantages- L'un des centres d'appels à la croissance la plus rapide au Canada- Tous les avantages dès le premier jour !- Options REER, invalidité de courte et longue durée disponibles- Congés payés, formation et évolution de carrière- Possibilité d'acquérir une expérience en centre d'appels et en service à la clientèle- Opportunité de travailler dans le secteur financier- Excellente culture de travail et équilibre entre vie professionnelle et vie privée- Subvention d’Internet- Remises assurance auto et habitation- Opportunités d'évolution de carrière !- Travail à domicile dés jours 1Responsabilités-Gérez les appels entrants des clients concernant les demandes de carte de crédit standard, les transactions, la maintenance des comptes et l'assistance en ligne.-Fournir des informations de gestion de compte telles que le solde, la date d'échéance et le paiement minimum dû, la clôture du compte et les modifications de la limite de crédit.-Mettre à jour les informations du compte client-Répondre aux demandes des clients de manière agréable et professionnelle.-Analyser les demandes des clients et identifier des solutionsQualifications- Excellentes compétences en communication en anglais et en français, à l'oral et à l'écrit- Une première expérience en service client est requise- Solides compétences en résolution de problèmes- Sens de la technologie et connaissance pratique de l'informatique- Temps plein et disponibilité flexible- Connexion Internet filaire (câble Ethernet)SommaireReprésentant bilingue du service à la clientèle (Industrie financière)Travail à domicile Opportunité permanente et à temps plein à partir du 6 décembre 2021Lundi dimanche7h00 - 23h00 (quarts de rotation)17$/heureVoici comment vouz pouvez appliquer:- Envoyez votre CV a Prerna @ prerna.gupta@randstad.ca avec le sujet: "Bilingue CSR "-Appliquez directement sur www.randstad.caRandstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    Randstad recrute un représentant bilingue du service à la clientèle pour une entreprise du secteur financier!Vous souhaitez faire carrière en centre d'appels ? Le secteur financier vous intéresse ? Êtes-vous parfaitement bilingue en anglais et en français? Êtes-vous disponible à temps plein? Aimez-vous travailler dans le confort de votre maison? Si vous avez répondu « oui » à l'une des questions ci-dessus, cette opportunité est pour vous !C'est votre opportunité de travailler dans un centre d'appels en pleine croissance au Canada, d'utiliser votre expérience et d'aimer travailler dans une culture riche !Opportunité permanente et à temps plein à partir du 6 décembre 2021Quoi (titre du poste) ?- Représentant du service à la clientèle bilingue (réglage du centre d'appels)Où?- Travail à domicile Quand ?- Début de la formation le 6 décembre 2021Heures d'ouverture:Lundi dimanche7h00 - 23h00 (quarts de rotation)Salaire:$17/heureAvantages- L'un des centres d'appels à la croissance la plus rapide au Canada- Tous les avantages dès le premier jour !- Options REER, invalidité de courte et longue durée disponibles- Congés payés, formation et évolution de carrière- Possibilité d'acquérir une expérience en centre d'appels et en service à la clientèle- Opportunité de travailler dans le secteur financier- Excellente culture de travail et équilibre entre vie professionnelle et vie privée- Subvention d’Internet- Remises assurance auto et habitation- Opportunités d'évolution de carrière !- Travail à domicile dés jours 1Responsabilités-Gérez les appels entrants des clients concernant les demandes de carte de crédit standard, les transactions, la maintenance des comptes et l'assistance en ligne.-Fournir des informations de gestion de compte telles que le solde, la date d'échéance et le paiement minimum dû, la clôture du compte et les modifications de la limite de crédit.-Mettre à jour les informations du compte client-Répondre aux demandes des clients de manière agréable et professionnelle.-Analyser les demandes des clients et identifier des solutionsQualifications- Excellentes compétences en communication en anglais et en français, à l'oral et à l'écrit- Une première expérience en service client est requise- Solides compétences en résolution de problèmes- Sens de la technologie et connaissance pratique de l'informatique- Temps plein et disponibilité flexible- Connexion Internet filaire (câble Ethernet)SommaireReprésentant bilingue du service à la clientèle (Industrie financière)Travail à domicile Opportunité permanente et à temps plein à partir du 6 décembre 2021Lundi dimanche7h00 - 23h00 (quarts de rotation)17$/heureVoici comment vouz pouvez appliquer:- Envoyez votre CV a Prerna @ prerna.gupta@randstad.ca avec le sujet: "Bilingue CSR "-Appliquez directement sur www.randstad.caRandstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne. Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité. Randstad Canada s'est aussi engagée à instaurer des processus de sélection et un milieu de travail inclusifs et exempts d'obstacles. Si l'on communique avec vous au sujet d'une possibilité d'emploi ou pour des examens, veuillez faire part au représentant ou à votre succursale locale, en temps opportun, de vos besoins pour lesquels des mesures d'adaptation doivent être prises pour vous permettre une évaluation juste et équitable. Les renseignements reçus au sujet de mesures d'adaptation seront traités confidentiellement.Veuillez svp communiquer avec votre succursale locale pour tout commentaire sur l’équité ainsi que pour tout besoin d’accommodement.
    • winnipeg, manitoba
    • contract
    Randstad is Hiring a Call Center and Customer Service Representative for a company in Manitoba. Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of November 29, 2021Industry: professional services (Financial, HR, and Healthcare)Pay rate:- $15/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in Manitoba)When?- Training starts November 29, 2021Hours of Operation:Monday - Friday 8am - 8pm ESTAdvantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $15/hour Start date: November 29th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring a Call Center and Customer Service Representative for a company in Manitoba. Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak English fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of November 29, 2021Industry: professional services (Financial, HR, and Healthcare)Pay rate:- $15/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in Manitoba)When?- Training starts November 29, 2021Hours of Operation:Monday - Friday 8am - 8pm ESTAdvantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $15/hour Start date: November 29th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • winnipeg, manitoba
    • contract
    Randstad is hiring Bilingual Customer Service Representatives (English/French) anywhere in Canada.Do you want to pursue a career in customer service? Do you enjoy helping others? Are you full-time available? Are you fluently bilingual in English and French?If you answered "yes" to any of the above, then this opportunity is for you! All candidates are encouraged to apply! Regardless of your experience, we want to hear from YOU. This is your opportunity to work in a TOP growing call center in Canada, utilize your Recruitment and Customer Service experience, work for a good cause, and work in rich culture!What(Job title)? - Bilingual Customer Service Representative (English/French) Where?Work from homeAnywhere in Canada (except Quebec)When?- Training starts on Monday, November 8thHours of Operation: Monday-Sunday 24/7If you have this availability, we want to hear from you today!Pay rate: $21 per hour (Bilingual in French and English)Contract Length: Temporary to Permanent Advantages- 4% vacation pay on every check- Paid weekly - Benefits package available at a reduced rate from Day 1- Great company culture- Work from the comfort of your own home- Gain great experienceResponsibilities- Managing inbound phone calls in a call center setting - Professionally greet callers, provide and request required information- Relay and route critical messages to on-call personnel by prioritizing emergency calls- Responding to customer requests professionally and with accurate information- Fast paced environment (calls are about 3-5 minutes long)Qualifications- Must be Bilingual (fluent in English and French) - Must be skilled on a computer - Must have own personal computer or laptop to use, with high speed Internet and a headset or ear phones- Must be able to pass a criminal background check (We will pay for the check!)- Customer service experience is required - Previous contact center experience is an assetHow to apply: - Apply directly on this site- Email your resume to Sophie at sophie.hickles@randstad.ca with subject line "Bilingual - Winnipeg"Human ForwardSummaryBilingual Customer Service Where? Work from home | Anywhere in Canada (except Quebec)When? Training starts on Monday, November 8thHours of Operation: Monday-Sunday 24/7Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is hiring Bilingual Customer Service Representatives (English/French) anywhere in Canada.Do you want to pursue a career in customer service? Do you enjoy helping others? Are you full-time available? Are you fluently bilingual in English and French?If you answered "yes" to any of the above, then this opportunity is for you! All candidates are encouraged to apply! Regardless of your experience, we want to hear from YOU. This is your opportunity to work in a TOP growing call center in Canada, utilize your Recruitment and Customer Service experience, work for a good cause, and work in rich culture!What(Job title)? - Bilingual Customer Service Representative (English/French) Where?Work from homeAnywhere in Canada (except Quebec)When?- Training starts on Monday, November 8thHours of Operation: Monday-Sunday 24/7If you have this availability, we want to hear from you today!Pay rate: $21 per hour (Bilingual in French and English)Contract Length: Temporary to Permanent Advantages- 4% vacation pay on every check- Paid weekly - Benefits package available at a reduced rate from Day 1- Great company culture- Work from the comfort of your own home- Gain great experienceResponsibilities- Managing inbound phone calls in a call center setting - Professionally greet callers, provide and request required information- Relay and route critical messages to on-call personnel by prioritizing emergency calls- Responding to customer requests professionally and with accurate information- Fast paced environment (calls are about 3-5 minutes long)Qualifications- Must be Bilingual (fluent in English and French) - Must be skilled on a computer - Must have own personal computer or laptop to use, with high speed Internet and a headset or ear phones- Must be able to pass a criminal background check (We will pay for the check!)- Customer service experience is required - Previous contact center experience is an assetHow to apply: - Apply directly on this site- Email your resume to Sophie at sophie.hickles@randstad.ca with subject line "Bilingual - Winnipeg"Human ForwardSummaryBilingual Customer Service Where? Work from home | Anywhere in Canada (except Quebec)When? Training starts on Monday, November 8thHours of Operation: Monday-Sunday 24/7Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • winnipeg, manitoba
    • contract
    • $14.50 per hour
    We are looking for passionate customer service representatives in Winnipeg! If you enjoy working in a fast-paced environment, problem-solving and you like speaking with people, then we have the job for you!This is a Customer Service Representative position working for a well-known company in the financial industry in the Winnipeg area. The position is currently working from home, although may move back into the office in the new year.The position is starting as a 6-month contract with the opportunity to be taken on permanently upon contract completion.Start Date: November 8thPay: $14.50/hour for Spanish BilingualsLocation: Winnipeg - Work from Home for the time beingHours of Operation: Monday - Friday 1 pm-9 pm (4 days during weekdays) and Sat OR Sun 10 am - 6 pm; always 2 days off a weekSince this is a WFH position, there is an Internet bandwidth minimum requirement, so we will need to conduct a quick speed test. Once taken on Permanently:- Benefits- Vacation and sick days - Room for growth and development- Perks and Incentive programsAdvantages- 6-month contract with potential to go permanent after contract completion- Pay $14.50/hour for Spanish/English Bilinguals - Paid lunch!- Work from home to start- Full-Time hours guaranteed- Equipment provided to you- Room for growth and development- Start your career and gain experience in the financial fieldResponsibilities- Deal with both inbound and outbound calls from customers - Review and approve customers loans applications- Determining customers eligibility - Setting up new accounts for new customers - Updating customers accounts after each interactions - Work with other teams to create a great customer experience Qualifications- Must have excellent communication skills in both, English and Spanish. - Since this is a WFH position, there is an Internet bandwidth minimum requirement, so we will need to conduct a quick speed test. - 1 year of Customer Service or Call Center experience is required- High school diploma - Tech-savvy - able to navigate through different applications- Organization and problem-solving skills- Team player and customer-focused SummaryIf you are interested or know someone who would be a great fit, apply now!Here's how to apply:1) Apply online to this posting OR2) Send a copy of your resume to adriana.ortega@randstad.ca and paola.vela@randstad.ca and mention "Customer Service Representative - Spanish Bilingual - Winnipeg"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for passionate customer service representatives in Winnipeg! If you enjoy working in a fast-paced environment, problem-solving and you like speaking with people, then we have the job for you!This is a Customer Service Representative position working for a well-known company in the financial industry in the Winnipeg area. The position is currently working from home, although may move back into the office in the new year.The position is starting as a 6-month contract with the opportunity to be taken on permanently upon contract completion.Start Date: November 8thPay: $14.50/hour for Spanish BilingualsLocation: Winnipeg - Work from Home for the time beingHours of Operation: Monday - Friday 1 pm-9 pm (4 days during weekdays) and Sat OR Sun 10 am - 6 pm; always 2 days off a weekSince this is a WFH position, there is an Internet bandwidth minimum requirement, so we will need to conduct a quick speed test. Once taken on Permanently:- Benefits- Vacation and sick days - Room for growth and development- Perks and Incentive programsAdvantages- 6-month contract with potential to go permanent after contract completion- Pay $14.50/hour for Spanish/English Bilinguals - Paid lunch!- Work from home to start- Full-Time hours guaranteed- Equipment provided to you- Room for growth and development- Start your career and gain experience in the financial fieldResponsibilities- Deal with both inbound and outbound calls from customers - Review and approve customers loans applications- Determining customers eligibility - Setting up new accounts for new customers - Updating customers accounts after each interactions - Work with other teams to create a great customer experience Qualifications- Must have excellent communication skills in both, English and Spanish. - Since this is a WFH position, there is an Internet bandwidth minimum requirement, so we will need to conduct a quick speed test. - 1 year of Customer Service or Call Center experience is required- High school diploma - Tech-savvy - able to navigate through different applications- Organization and problem-solving skills- Team player and customer-focused SummaryIf you are interested or know someone who would be a great fit, apply now!Here's how to apply:1) Apply online to this posting OR2) Send a copy of your resume to adriana.ortega@randstad.ca and paola.vela@randstad.ca and mention "Customer Service Representative - Spanish Bilingual - Winnipeg"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • winnipeg, manitoba
    • contract
    • $14.00 - $14.50 per hour
    We are looking for passionate customer service representatives in Winnipeg! If you enjoy working in a fast-paced environment, problem-solving and you like speaking with people, then we have the job for you!This is a Customer Service Representative position working for a well-known company in the financial industry in the Winnipeg area. The position is currently working from home, although may move back into office in the new year.The position is starting as a 6-month contract with the opportunity to be taken on permanently upon contract completion.Start Date: November 8thPay: $14/hourLocation: Winnipeg - Work from Home for the time beingHours of Operation: Monday - Friday 1 pm-9 pm (4 days during weekdays) and Sat OR Sun 10 am - 6 pm; always 2 days off a weekSince this is a WFH position, there is an Internet bandwidth minimum requirement, so we will need to conduct a quick speed test. Once taken on Permanently:- Benefits- Vacation and sick days - Room for growth and development- Perks and Incentive programs Advantages- 6-month contract with potential to go permanent after contract completion- Pay $14/hour for English speaking - Paid lunch!- Work from home to start- Full-Time hours guaranteed- Equipment provided to you- Room for growth and development- Start your career and gain experience in the financial fieldResponsibilities- Handle inbound and outbound calls from customers - Review and approve customers loan applications- Determining customers eligibility - Setting up accounts for new customers - Updating customer accounts after each interaction to keep up-to-date records- Create a great customer experience Qualifications- 1 year of Customer Service or Call Center experience is required- Since this is a WFH position, there is an Internet bandwidth minimum requirement, so we will need to conduct a quick speed test. - High school diploma - Spanish is an asset (additional compensation for bilingual candidates)- Tech-savvy - able to navigate through different applications- Organization and problem-solving skills- Team player and customer-focused SummaryIf you are interested or know someone who would be a great fit, apply now!Here's how to apply:1) Apply online to this posting OR2) Send a copy of your resume to adriana.ortega@randstad.ca and arshdeep.dhillon@randstad.ca and mention "Customer Service Representative - WFH English Only - Winnipeg"human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for passionate customer service representatives in Winnipeg! If you enjoy working in a fast-paced environment, problem-solving and you like speaking with people, then we have the job for you!This is a Customer Service Representative position working for a well-known company in the financial industry in the Winnipeg area. The position is currently working from home, although may move back into office in the new year.The position is starting as a 6-month contract with the opportunity to be taken on permanently upon contract completion.Start Date: November 8thPay: $14/hourLocation: Winnipeg - Work from Home for the time beingHours of Operation: Monday - Friday 1 pm-9 pm (4 days during weekdays) and Sat OR Sun 10 am - 6 pm; always 2 days off a weekSince this is a WFH position, there is an Internet bandwidth minimum requirement, so we will need to conduct a quick speed test. Once taken on Permanently:- Benefits- Vacation and sick days - Room for growth and development- Perks and Incentive programs Advantages- 6-month contract with potential to go permanent after contract completion- Pay $14/hour for English speaking - Paid lunch!- Work from home to start- Full-Time hours guaranteed- Equipment provided to you- Room for growth and development- Start your career and gain experience in the financial fieldResponsibilities- Handle inbound and outbound calls from customers - Review and approve customers loan applications- Determining customers eligibility - Setting up accounts for new customers - Updating customer accounts after each interaction to keep up-to-date records- Create a great customer experience Qualifications- 1 year of Customer Service or Call Center experience is required- Since this is a WFH position, there is an Internet bandwidth minimum requirement, so we will need to conduct a quick speed test. - High school diploma - Spanish is an asset (additional compensation for bilingual candidates)- Tech-savvy - able to navigate through different applications- Organization and problem-solving skills- Team player and customer-focused SummaryIf you are interested or know someone who would be a great fit, apply now!Here's how to apply:1) Apply online to this posting OR2) Send a copy of your resume to adriana.ortega@randstad.ca and arshdeep.dhillon@randstad.ca and mention "Customer Service Representative - WFH English Only - Winnipeg"human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Explore over 16 jobs in Manitoba

It looks like you want to switch your language. This will reset your filters on your current job search.